A professional voicemail greeting can be the difference between a caller proceeding on to deliver their message or simply hanging up. Ensure you take the time to craft the right voicemail greeting for your business.
We'll take you through the five most professional voicemail greetings. This will include how to structure different parts of your voicemail, as well as things to avoid.
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Invite the caller to leave a detailed message. If there is certain information you need, make sure to include that information here.
“Hi, you’ve called [name] at [XYZ company]. I’m currently busy [hiking through a rainforest, exploring China, climbing Mount Peru etc.] and so I can’t take your call right now. I won’t be back in the office until [date] and I look forward to hearing from you then.
5. “Hi, you’ve reached [company name]. We can’t take your call right now but we will call you back as soon as we’re available. Please leave your name, number and reason for your call. We know your time is precious, so to skip the back and forth, kindly leave a few different times of day that work best with your schedule and we will do our best to reach you then! Have a great day.” This greeting lets your caller know that not only your time is precious, but you realize theirs is as well.
You want this experience to be a positive one for the caller. Make sure your voicemail provides information such as your hours for operation and additional contact information. You’ll also want to address when the caller can expect your call or list other ways they can get in touch should you not answer.
Consider adding 'You can also email your query to us at [insert email address here]. These queries will be answered within [insert time frame].' Again, if you intend to make a promise to your customer in a voicemail, ensure you keep it.
You’ve decided to switch to a VoIP service because you’re tired of the expenses from a traditional phone service, in addition to paying a technician to maintain your current setup. You’re also...
If they don’t leave a message, you’ll never know who called. Some people may assume they should just call back later. But if you prefer to get back to them at your leisure, encourage them to leave a message.
We're relocating! Starting March 1st you'll find us at 440 W. Main St. Please stay on the line while we connect you.
Hello! Thanks for calling [LinkedPhone’s Customer Success Team]. We are currently helping other customers achieve their goals and want to do the same for you! Please leave a message with your name, number, and a brief description of how we can serve you. We promise to return your call [before close of business today]. In the interim, you can also check out our website at [linkedphone.com] for helpful answers to our most common requests. Thank you.
Website: https://cellphones.lovetoknow.com/cell-phone-guides-how-tos/great-quotes-leave-voicemail
When on vacation, provide your callers with a return date and a back-up contact person to accommodate emergencies. This prevents you from potentially damaging a valued relationship while you enjoy some time off.
Set up Visual Voicemail. If your carrier supports Visual Voicemail, you can set it up with these steps: Go to the Phone app, then tap the Voicemail tab. Tap Set Up Now. Create a voicemail password, then tap Done. Enter your password again to confirm it, then tap Done. Select Custom or Default. If you choose Custom, you can record a new greeting.
Unexpected crises like COVID-19 can occur at any time. Here are a few example business voicemail scripts you can adapt for those unanticipated events. It’s important to incorporate key information that your clients need to know. You should also add a human touch by expressing your goodwill for them and their families.
If you are off-campus, connect to UBVPNSign into the Personal Communications Assistant using your UBITName and password.Select Messaging AssistantSelect Greetings from the menu bar at the top of the screenSelect the name of the greeting you want to update