By regularly updating your greeting, you increase the chances of callers listening to your message in its entirety. If you’re going away for any amount of time, have your voicemail greeting reflect the time you’ll be out.
Another great thing you can do in your voicemail messages is to leave a few spaces for your prospects to record their message, most of the prospects will do it because they know they will be reached out sooner given the situation of their need.

For a medical office, call types may include billing, emergencies, appointments, cancellations, etc. 2. Determine How To Best Route Calls The best method of routing your medical office calls will depend on your office size and budget. If you have a small staff, setting up a standard voicemail greeting system may be a more practical approach. For a larger health organization with multiple departments, it makes more sense to route calls to their intended destinations by using an auto attendant. For example, “If you have a question about billing, press 1. If you’d like to schedule an appointment, press 2. If this is a medical emergency, press 0 for an operator.” If you want every caller or patient to experience a professional and compassionate call, you may consider working with a medical office answering service. You can forward calls to an answering service after business hours, on holidays, during overflow, or any other time you may need help answering calls. 3. Draft A Script
Jodi R.R. Smith from Mannersmith Etiquette Consulting and author of From Clueless to Class Act: Manners for the Modern Woman and From Clueless to Class Act: Manners for the Modern Man agrees that veterinary medicine is a profession where phone calls remain important and necessary. If you need to leave a voice mail message for a client, Smith offers these ideas on how to make the most of your message.