You’ve decided to switch to a VoIP service because you’re tired of the expenses from a traditional phone service, in addition to paying a technician to maintain your current setup. You’re also...
5. IVR Script for Queue Callback. Customers are likely to call you during peak busy hours. Let your customers know that they can opt for a callback from an agent as soon as they are available.

4. Engage Your Callers. It may not seem like it, but a business voicemail isn’t that different from a regular business conversation. If you create a dialogue between your callers and yourself, you’re gonna have much more engaged, upbeat, and satisfied callers.
Consider for a moment how your phone is currently being answered. Professional courtesy is quite often not the standard for many college students. An abrupt "Yeah!" could be listed among the more courteous greetings. The more outrageous remarks will often buy you a major black mark in the professionalism category—even if it was your roommate answering your phone and acting crazy. A simple "This is ____" is always a pleasant change for a college student call. Make the change today, before the next (or first) employer phone call. If you have a landline, you should also encourage your roommate to do the same.