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4. Customer Service Sub Menu Auto Attendant Script. You are likely to receive huge volumes of queries directed to your support team. Perhaps, segmenting your customer service queries will narrow down options and make query resolution faster.
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2. Small Business Voicemail Greeting Examples 4. Hi, this is [your name]. I’m unable to take your call right now but leave your name and number, and I’ll get back to you as soon as possible.
No one wants to listen to a two-minute voicemail greeting. Keep it short and upbeat and start with a simple “Hello! Thank you for calling
As most of the team will be enjoying a well-deserved break [to rest and recover to be reenergised to serve your needs in 2021], a few of the team will be working remotely to help with any queries. So feel free to email the team via [email protected] for a (slightly delayed) response over the break.
When someone is calling your company, they have a good reason for doing so. The last thing you want to do is force them to listen to a dull and unwelcoming greeting.
17. “Happy Holidays from [company name]. Our hours are a little bit different this holiday season. [List hours]. We hope it’s not an emergency, but if so, we’ve got you covered. Contact us at [company email/other support lines] and we’ll get back to you ASAP. For all other inquiries, we’ll contact you when we are back from the holiday – we might be a few pounds heavier but eager to speak with you! Happy Holidays.” Things happen during the holidays, we know. Let your callers know you are still there just in case!
4.) Benvenuti alla John Doe. Potete raggiugerci personalmente durante il nostro orario d’ufficio, dal Lunedì al Giovedì dalle 9am a mezzogiorno e dalle 2pm alle 4pm, e il Venerdì dalle 9am a mezzogiorno. Siete invitati a riferirci la vostra richiesta tramite e-mail a: [email protected] e vi risponderemo al più presto possibile - Grazie.
When clients or customers want to learn more about your business, oftentimes after checking out your website and social media, if they have further questions regarding your products or services, they’ll pick up the phone and call.
The easiest way to record and program professional voicemail greetings for your phone system is to write down a script. Choose someone to record your script - the one who can speak without hesitating or stuttering, has a friendly voice and can annunciate and pronounce each name and word clearly.
We actually know a top insurance sales guy who did a sales motivational message every day just like this, and people used to call just to listen to his thoughts.
11. “Hello! You’ve reached [company name] support line. We’ll be happy to help with your inquiry. In the meantime, have you checked out our [website, help forum, etc.]? It may have the answer you’re looking for. If not, leave your name, number and reason for your call. We’ll reach out to you within the day. Thanks for calling [company name].” Sometimes, a caller likes to find the answer to their own questions. Let them discover by directing them to your website or help forum if you have one.
HI, you’ve reached (name). I’m so sorry I can’t pick up the call right now because I am standing right behind you. GOTCHA.
The second example lets the caller know that there will be a delayed response time. This keeps the caller from thinking you're negligent in returning his or her call.
27. Hey, this is [your name], but you should know that already since you called me. I’m obviously not here right now, so I won’t patronize you by telling you what to do after the tone.
For Platinum and Maintenance Contracted clients, please use your normal contact numbers and process to contact us throughout the holiday period. (Your SLAs continue through the break)
22. Howdy, right here’s [your name]. I’m at this time away from my phone. I return calls on Tuesday and Friday at 10 a.m. Please toddle away a detailed message including your title and a callback quantity and I’ll receive aid to you as rapidly as I will.