Jodi R.R. Smith from Mannersmith Etiquette Consulting and author of From Clueless to Class Act: Manners for the Modern Woman and From Clueless to Class Act: Manners for the Modern Man agrees that veterinary medicine is a profession where phone calls remain important and necessary. If you need to leave a voice mail message for a client, Smith offers these ideas on how to make the most of your message.
Voicemail and voice messages are among the top ways every professional business can use to enhance their customer services. Though this idea may sound strange to many in the internet age, this kind of mail is a proven source of solutions for business communications and customer service.
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Typically, faced with the challenges of managing a business, business owners often fail to pay attention to the importance of a voicemail greeting. The voicemail greeting should set the tone and the usability of the recorded greeting should be able to convert the customer instead of deterring them. So, it is extremely important that you have a voicemail greeting that is enticing and is attractive enough that encourages your callers and potential customers to leave a message.
25. "Hello! Thanks for reaching out to [company]. We're closed today for the holiday, and will reopen tomorrow. If you leave your name, number, and a brief message, we'll give you a call when we're back in the office. Thanks again, and have a great day."
Give The Caller Instructions: Instruct the callers what topics you want them to leave voicemails for, and what topics you want them to call back for during office hours.
Thank you for calling ______. We are currently closed. Our regular business hours are Monday through Friday from 9am – 5pm Pacific Standard Time.
Website: https://futureofworking.com/25-best-office-closed-for-holiday-message-templates/
Typically, a good business voicemail greeting should comprise the following elements:
13. “Hello, you’ve reached the [Department name] at [your company]. We can’t take your call right now, but please leave your name, contact information, and the reason for reaching out. One of our team members will be in touch within the day. To ensure we don’t miss you again, you can also let us know the best time to call you back. Thanks and have a great day.” This greeting lets your caller know your Customer Service team is just as efficient as you are.Voicemail greetings for calls received after business hours
10. Hi, you’ve reached (name)’s answering machine. He/she is not in right now, but I’m totally open for suggestions.
Hello, this is (your name). I’m sorry but you’ve reached my old number. Call me on (your new number) and I will try to take your call. If you can’t reach me there as well, leave me your name, number, and reason for call. Thank you.
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With most businesses closing for at least the Christmas-New Year break, it’s important to be prepared and know how to change the messages your prospects and customer hear when they call your business during that period.
Your voicemail greeting is the ideal place to give potential customers a sense of who you are.
Sorry I wasn’t able to take your call, but please leave your name and a detailed message and I’ll get back to you.
Open your voicemail greeting with a 'Thank you for your call. We're not available right now by please leave your message and we'll get back to you within [specify time]'.