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We’ve all been there…You call a company’s customer support line, only to be met with a confusing and deadpan auto attendant message that doesn’t have the selection you’re looking for. What’s worse, you press 0 and it doesn’t take you to an operator, but repeats the main message again!
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How to Make Great Business Voicemail Greetings. Voicemail greetings should be professional, but depending on you, the company you’re with or own, and the situation, the structure may vary. There are a few different considerations to keep in mind when you’re thinking about and recording your voicemail greeting. Don’t be generic.
BASIC VOICEMAIL USER GUIDE Main Menu While Listening Select Destination Record Not all Voice Mail features are available in all until you create a password by following the setup tutorial. Airtime and other charges will be incurred when using Voice Mail from your wireless phone. Mobile to Mobile Calling Minutes do not apply to Voice
You’ve reached [LinkedPhone – Where Freedom Rings]. We are currently off-duty. Our business hours are [Monday through Saturday, 9am to 7pm Eastern Standard Time]. Please leave your name, number, and the reason for your call and we’ll get back to you on the next business day. Thank you.
Using the Southside Lumber Wholesalers example business from before, its auto attendant might suggest that the caller dial a few individual departments.
My wife and I can’t come to the phone right now, but if you’ll leave your name and number we’ll get back to you as soon as we’re finished.
Website: https://www.voicemail-greetings.com/000-selection-of-voicemail-greetings.html
Don’t you just hate it when you hear a loud noise, and you’re trying to get some sleep? The worst …
Southside Lumber would have no need to address individuals who want to buy a single 2″ x 4″. It can also eliminate the need to list a physical location because it primarily delivers large orders and doesn’t expect to see walk-ins.
For instance, is it important to convey a sense of seriousness? Or are you and your business more light-hearted in nature? Consider the tone which will speak most effectively to your callers.
The reason being it can either push your prospects away from you or retain them for longer.
People around us can need help at any time of the day. Many a time friends, family, boss, colleagues, relatives, and acquaintances need to inform us of something important at odd hours. Some may know when to call you and some of them won’t. In cases where you are not accessible, leaving a simple voicemail on your phone can ease their worry.
“Hi. You have reached (name of the business). We are closed currently. Our hours of operation are (time) (days). Please leave your message with your name and contact number and we’ll return your call as soon as we open. You can leave your message after the tone or press the (number key) for any other options. Thanks for calling (name of the business).”
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A lot of small businesses set up a 13, 1300 or 1800 number to appear more professional, but that’s only the first step. Using a business phone service gives you a range of advantages over your standard landline, including the ability to: Set your business hours and record different voice greetings to align with a particular time of day or year. Set up an automated response, add department extensions to route the calls, and more. Have multiple users on the phone number via call overflow regardless of their location. For ideas on what to include in your voicemail greeting, see our blog on examples of professional voicemail greetings.