Here are a few sample voice mail greetings to get you started: Standard Voice Mail Greetings. Normal Greeting (Without pager notification) "This is (name) of (company). I'm currently unable to take your call. Please leave your name, phone number, and a brief message, and I will contact you as soon as possible. Thanks."
5. Be Brief. The best after hours greetings are brief, direct, and punctual. Do not waste the customer's time and give them a reason to hang up by adding in unnecessary details.
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If you’re not going to apologize or sound regretful about it, chances are you will lose on potential prospects. Mean it to your prospects how you are really sorry you can’t assist them at the moment.
Your AT&T VoiceMail Service access number is: 1-888-288-8893. When calling from home, if prompted, enter your password followed by #. If you are not calling from home, you will be prompted to enter your 10-digit telephone number followed by your password, then just follow the system prompts. From any Home screen, tap Phone. Touch and hold 1 or dial 123 and tap Call, or tap the Voicemail icon to call voicemail.
Using the Southside Lumber Wholesalers example business from before, its auto attendant might suggest that the caller dial a few individual departments.
3. Create a subaccount. From the Account Overview page, select (+) from the My digital phone section. Select Manage my plan. From the My Phone Service page, scroll to My voicemail and select Create or manage voicemail accounts.
Hi, this is (your name). I’m not available at the moment. Leave me your name, number, and reason for call after the beep. If this can’t wait, call my secretary at (her cell or desk number).
Telling a quick joke or including a little more information can keep you safely within the 20-second timeframe while letting the caller understand a little more about you.
When someone is calling your company, they have a good reason for doing so. The last thing you want to do is force them to listen to a dull and unwelcoming greeting.
3. Available Agents Greeting. What callers hear when they are routed to an available agent. Sample Scripts: “Please hold while you are connected to the next available agent.”
You can make your voicemail more interesting by adding in an amusing little fact about your business or even a short (tasteful) joke. Adding in these personal bits of information will create more impact and be memorable to your callers.
I’m out walking my donkey but as soon as I get my ass back in I’ll call you back. Leave me a message.
It’s important that your voicemail makes a good impression and conveys professionalism to anyone who calls. Here at UniTel Voice, we specialize in helping business owners set up a virtual voicemail system that not only helps them sound professional but also keeps them connected with voicemail-to-email and voicemail transcription (voice-to-text) technology.
Before you record your professional voicemail message, take a quick peek through these examples for some inspiration:
15. “Hello, you’ve reached the Sales Department at [Company name]. All of our representatives are currently helping clients [insert goal such as, ‘achieve 40% growth through streamlining HR’] and are unable to take your call. Instead of putting you on hold and taking up your valuable time, please leave your name, company, and phone number and we’ll give you a call back ASAP. Thank you!”
For many small businesses, it may not be possible to pick up the phone immediately. Other times, you may receive a call after hours or during a busy time when no staff is available to assist a caller.
18. "Hi, you've reached [your name]. I'm away from [date] to [date]. If you need help with [X] before then, please contact [name] at [phone number]. Everyone else, please leave your name and number and I'll return your call when I return. Thanks and have a great day."