Your customers might need you on the holidays. If you’re a business owner, you know this already. 🙂 Manage customer expectations and let them know how to get assistance.
5.) Welcome to John Doe. Personally you can reach us Monday to Friday from 7am to 6pm and Saturdays from 10am to 1pm. If you want to place an order or have a question, then please leave your name, customer and phone number. We will call you back as soon as possible. You can always send an email to [email protected]. Many thanks for your call - good bye.
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The basic rule of thumb is that callers should hear one of two things when they first connect with your voicemail — either an apology for not being able to answer the call or a “thank you” for having called. You can do both if you prefer, but keep it short and to the point.
To provide as much helpful insight to businesses as possible, we've compiled the top must-have information that should be included in your office's temporary voicemail greeting. 1. Your voicemail should be timely and relevant to the situation at hand. 2. Indicate if you’re working remotely or changing office hours temporarily. 3. Set clear, reasonable expectations for your callers about when they should expect to hear back from someone. 4. State clearly what types of matters are urgent and give examples of issues that are not. This way, patients and callers can have a good understanding of what to expect about call-backs and reduce unnecessary follow-up calls. 5. If you have made disruptions to existing appointments, you should note this, as well as how you plan to reach people to reschedule.
A good cell phone voice mail greeting is clear, courteous and to the point. Enunciate, don't mumble, to make it as easy as possible for those with poor hearing or bad connections to be able to hear your greeting. Be polite, and save swearing for the conversation, if applicable.
We're relocating! Starting March 1st you'll find us at 440 W. Main St. Please stay on the line while we connect you.
Hi. You have reached [Business Name]. Our offices are currently closed for the holiday season. We shall return on January 2, 2020, working office hours from 9 am to 5 pm, Monday thru Friday, closed Saturday and Sunday. Until then, please leave a short message and number, or email address, and we’ll get back to you shortly. Thank you for calling.
Of course, the absolute best thing you can have is an answering service. These services are completely customized to your company’s needs.
Here are 10 sample greeting scripts to make a good first impression on the phone. … If you would like to leave a voicemail, please press 1 and leave your name, …
43. Howdy, right here’s [X company]. We’re no longer ready to expend your name for the time being, but please toddle away a short message so we can receive aid to you rapidly.
41. Howdy, you’ve reached [X company]. Flow away a message so we can name you aid as rapidly as our team has a spare second.
Education Details: Away / Busy Voicemail Greeting Examples. If you are busy, away, or understaffed and cannot answer the customer calls immediately, then you can use these greetings as an example. “Hi, you have reached [business name], we are unable to take your call right now but we would love to call you back ASAP.
With Santa fast approaching and Summer vacations just around the corner, it’s time to start thinking about and planning your office break messages.
If the you haven't changed your personal greeting, a default system greeting will be played for callers. For example, "Please leave a message for John Smith. After the tone, please record your message. When you finish recording hang-up or press the pound key for more options."
You have reached (your business name). We may be on the line with another caller at the moment or away from our desk. Please leave your name, phone number, and a brief message and we'll return your call promptly
A busy greeting should tell callers that your phone lines are currently in use. You can direct people to wait on hold or leave a message. For example, “Hello, you’ve reached [company name]. Our representatives are currently helping other customers. Please stay on the line to speak with the next available team member, or press one to leave a message and we’ll call you back.”
(Wondering how you can receive texts from your business callers? Check out the OpenPhone App today)