3. Product Inquiry Sub Menu IVR Script. Your customers may want to know more about your product or have some queries about it. A multi-level IVR menu for product-related queries is helpful here.
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With Santa fast approaching and Summer vacations just around the corner, it’s time to start thinking about and planning your office break messages.
14. Hi, you’ve reached [business name]. We can’t take your call at the moment, but if you leave your name and number, the next available team member will return your call as soon as possible.
The voicemail message can be anywhere between 10- 25 seconds. Keep it as short as you can because the prospects need to hear the vital details in it.
You can make your voicemail more interesting by adding in an amusing little fact about your business or even a short (tasteful) joke. Adding in these personal bits of information will create more impact and be memorable to your callers.
“Hi there! You’ve reached [XYZ Company]. We are unable to take your call at the moment, but we want to hear what you have to say. Please leave your full name, contact details and reason for reaching out, and one of our staff members will get in touch with you within 24 hours. Thanks!”
8. Coco. Coco can be called the analog of many messengers, which has the function of voice mail. Its interface resembles WhatsApp, and the functionality is similar to a more popular competitor.
6. "Hi, this is [your name]. I'm either on a call or away from my desk. Please leave your name, number, and a brief message and I'll get back to you. Thank you."
Creating a voicemail greeting might not be fun, but with the scripts I’ve shared, you should have an easier time. No need to practice time and time again — simply plug in your name, company title, and other details, then read it out loud to your phone’s voicemail greeting recorder. With a professional greeting, you’ll continue nurturing prospects even if you don’t pick up the phone.
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3.) Benvenuti alla John Doe. Al momento non possiamo rispondere personalmente alla vostra chiamata, oppure ci state chiamando fuori dall’orario di lavoro. Si prega di lasciare un messaggio con il vostro nome e numero di telefono – vi richiameremo al più presto possibile. Grazie e arrivederci.
17. “Hi, you’ve reached [your name, the office of X company]. We’re closed until [date]. Please leave your name and phone number and someone will return your call ASAP. Have a great [New Year’s, Fourth of July, day].”
7.) Bem-vindo a John Doe DE, o seu especialista em produtos de amostra. Se você quiser fazer um pedido, por favor, use o processo de encomenda na nossa loja on-line www.johndoe.de - Estamos ansiosos pela sua encomenda. Para todas as outras perguntas, entre em contato com nosso departamento de atendimento via e-mail em [email protected] - vamos retornar para você o mais rápido possível. Obrigado pela sua ligação.
***NOTE: These the above is the common way of updating messages, however Avaya phone systems can be heavily customised so these may not work for you. If you don’t know your access code or get stuck, please Call us on 1300 889 792 and press 1 for support.***
Hi Anne Marie, I will follow your advice, always be kind and polite, use kind and polite language, repeating phone number twice, end a voicemail with thank you or have a good day, cool!, thanks:)
Obviously, I need to update it. And if you haven't changed your voicemail greeting in over a year, you're likely in the same boat.