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Editor’s Note: The article is part of the blog series Grow Your Business brought to you by the marketing team at UniTel Voice, the virtual phone system priced and designed for startups and small business owners.
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“You have reached (name of the business). All our customer support executives are busy serving other customers. We will return your call within 1 business hour. Please leave your name, contact number and your message and we will call you back as soon our customer support executive is free. Thanks for calling and hope you have a great day.”
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Whether you’re a small business or a large corporation, professional voicemail greetings make your business look more professional, and can also help to increase sales and improve customer satisfaction.
"Hello, you've reached [name] at [company]. I'm unable to come to the phone right now. Leave your name and number, and I'll return your call as soon as I'm free. Thank you."
Note: a desk phones' voicemail greeting can only be recorded via phone, there is no way to upload or download a greeting through the online panel.
4. Hi, this is [your name]. I’m unable to take your call right now but leave your name and number, and I’ll get back to you as soon as possible.
Voicemail is necessary when no one can answer the phone. However, a dedicated receptionist can reduce the need for this feature and help people reach a live person. Consider live chat as well if your customers like to reach out online.
Your voicemail is set up with a default greeting, but you can record a personal greeting any time you want.
9. Update Your Greeting Frequently. Many of the things that can make your voicemail great, also require that you update it pretty regularly. Information like deals you’re running, when you’re away, and who to contact while you’re out can take your greeting to the next level, but they’re obviously time sensitive.
Try to sound upbeat while recording your phone greeting. You can do this by smiling while you record your message. It may sound weird, but people will hear the cheerfulness in your voice.
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6. Howdy, right here’s [your name] at [your company]. I’m unavailable for the time being, but please toddle away your title, quantity, and the explanation you’re calling, and I’ll name you aid as rapidly as that you just can be ready to assume.
If you want to leave your name and just a message, press star, press 6, ask for extension 4443, then leave your name and message. If you want to leave your number and the time you called, please press star twice, spin in a circle, press 1 twice, …
Customers will eventually need help from your business. If your customer service team is unavailable for calls, you can use the customer service voicemail recordings below.
Voicemail is turned on as soon as your BasicTalk service is activated, even if your BasicTalk Box™ is not set up. You can turn Voicemail on and off from your Online Account and also set the number of seconds that an incoming call rings before Voicemail picks up. You can listen to your Voicemail messages from any phone or play the messages from your Online Account.