Context does matter here. If the caller would reasonably expect you to answer the phone (such as if they were calling a store or other place of business), an apology for not being able to get to the phone makes the most sense.
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A quick inspection of your business’s goals and products/services can help you guess caller intent. Just ask yourself: What is my target market, and what would customers in that market call about?
8. You have reached the [location] branch of [business name]. We’re sorry there’s no one to take your call right now, but we would like to return your call as soon as possible. If you’d like to leave your name and telephone number, an attendant will return your call within three business hours. Alternatively, you can make your enquiry via our online contact form at [your website contact form]. Thank you for your call.
30. Hi, you’ve reached [your name] at [your company]. I’m unavailable right now on official duties. But if you leave your name and number and a brief message on why you are calling, I will call you back at the earliest opportunity.
– Thank you for calling (name of the company). If you know the extension number of the person you are trying to reach, you may dial it now. Press 1 for sales. Press 2 for customer service. Press 3 for the billing department. Press 8 to access our fax on-demand system. Press 9 for a company directory, or press 0 for the operator.
You have reached our general company mailbox. No one is available to take your call at the moment, but please leave your name, telephone number, and a brief message, and someone will return your call as soon as possible. Thank you and have a great day.
16Hey, could you come up with some cute voicemail greetings, I’m out. Can you just leave your suggestion, after the tone? This voicemail engages your caller, challenging them to come up with funny voicemail messages, while they wait to leave their messages after the tone.
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You can check new and saved messages in your voicemail mailbox by phone. You can save or delete messages during message playback or after you listen to an entire message. Call the voicemail system and and log in using the Calling Voicemail steps above. Voicemail system number: 3-9999 on-campus or 617-353-9999 off-campus NEW messages will start to play automatically. Follow the prompts to listen to and manage your messages.
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The main point that we want to drive home with this article is that you shouldn’t overthink your business voicemail greeting. Just keep it short, and state the relevant information.
I read an English story named “Charlotte’s Web” and I saw this sentence “You needn’t feel too badly.” Is that a correct sentence?
The basic rule of thumb is that callers should hear one of two things when they first connect with your voicemail — either an apology for not being able to answer the call or a “thank you” for having called. You can do both if you prefer, but keep it short and to the point.
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