This voicemail greeting will be played for both external calls (originating from outside your company) and internal calls (people call from another extension within your company). If you expect to receive most of your calls from clients and partners, it is best to have someone to handle urgent calls by setting up the general voicemail greeting accordingly.
1. Turn on the power for your phone and open the Phone app. Turn your phone on and tap the Phone app, as if you were going to call a person. 2. Open the dial pad so that you can enter your voicemail system's number. Next, tap the dial pad icon in the bottom-middle of the screen. 3.

Whether it’s an out-of-stock product, a canceled event, or social media snafu, there are times when your business may see an influx of frustrated callers. While it is important to address their concerns head-on, you may not be able to answer each call as it’s received. Make sure you use best practices for dealing with angry customers, and that your voicemail greeting sets the appropriate tone. Avoid defensive language, validate their concerns, and keep them informed as to how you are handling the situation.
By regularly updating your greeting, you increase the chances of callers listening to your message in its entirety. If you’re going away for any amount of time, have your voicemail greeting reflect the time you’ll be out.