41. Hello, you’ve reached [X company]. Leave a message so we can call you back as soon as our team has a spare moment.
Before we head towards the tips for you to get started on creating efficient voicemail messages, there is one thing you need to realize.
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For a downloadable Quick Reference Guide to the voicemail phone menu, click here.
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The voicemail greeting is an important element of your business’ phone system because it is often the first impression of your business that customers will have. Creating a really good voicemail greeting is a unique opportunity that you can use to impress customers by putting your best face on, while increasing the chances that you’ll retain their business in those times when …
“Hi. Thanks for calling (name of your business). All our sales reps are busy with other customers and will return your call as soon as possible. If you want to check the status of your order or for pricing information, you can visit our website at (website address) or leave your name and contact number after the tone. To return to the main menu, please press (number to the main menu). Thanks for your patience.”
5. Be Brief. The best after hours greetings are brief, direct, and punctual. Do not waste the customer's time and give them a reason to hang up by adding in unnecessary details.
Small Business Voicemail Greeting Examples. 4. Hi, this is [your name]. I’m unable to take your call right now but leave your name and number, and I’ll get back to you as soon as possible. 5. Hi, this is [your name].
4. Hi, this is [your name] of [business name]. I’m currently unable to take your call. Please leave your name, phone number, and a brief message, and I will contact you as soon as possible. If you would like to speak to someone else in the office, please hold the line and someone will be with you shortly.
Before you record your professional voicemail message, take a quick peek through these examples for some inspiration:
The invention of the smart phone changed the use and perception of telephone calls. Not only did mobile phones make home phones unnecessary for many, but the ability to send and receive text messages or emails on a smart phone made calls themselves feel unnecessary. Even in many workplaces, answering the phone is now either impossible due to nonstop time demands or discouraged by company cultures that prioritize digital communication. Whereas calls once stood out as important and sometimes fun, more people find them time-consuming and frustrating.
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8 hours agoVoicemail greeting examples for small businesses. Now that we have discussed the crucial details of your professional voicemail greeting message, let’s look of the best voicemail greeting examples that can come in handy for your business. This …
8. “Hello, this is [your name] at [company]. Thanks for calling. Please leave your name, number, and the reason you’d like to chat, and I’ll get to back to you ASAP.”
Here’s another funny one for those times you really want to lighten the business mood:
8. We could be in, we could be out. You could leave us a message and later find out.
Whether it’s an out-of-stock product, a canceled event, or social media snafu, there are times when your business may see an influx of frustrated callers. While it is important to address their concerns head-on, you may not be able to answer each call as it’s received. Make sure you use best practices for dealing with angry customers, and that your voicemail greeting sets the appropriate tone. Avoid defensive language, validate their concerns, and keep them informed as to how you are handling the situation.