14. Hi, you’ve reached [business name]. We can’t take your call at the moment, but if you leave your name and number, the next available team member will return your call as soon as possible.
At our recording studios, we specialise in providing high-quality audio across all media for businesses operating in New Zealand & Australia.
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“You have reached (name of the business). All our customer support executives are busy serving other customers. We will return your call within 1 business hour. Please leave your name, contact number and your message and we will call you back as soon our customer support executive is free. Thanks for calling and hope you have a great day.”
It is important that the voicemail greeting be brief but also action oriented. Do you want your caller to leave you a message? Or perhaps they should call another extension to reach an assistant or office manager in your absence? Get to know the business phone system that you are using and take advantage of its features. Some phone systems allow the caller to press a digit, such as 0 to transfer to another extension rather than having to end the call and dial another extension. This type of function can be extremely useful, especially if other people in the office can handle the calls that are incoming to your phone while you are away from your desk, or out of the office.
Hello, (your name) summer home. Some are home, some aren’t. Leave your message at the tone.
The first, unscripted example is vague and awkwardly worded. The second, scripted example is clear, definite, and smooth. Research some sample scripts for business voicemail greetings before you write your own. And here are some specific voicemail greetings for doctors, lawyers, and dentists.
When it comes to making phone calls, nothing can leave one more in the dark than leaving a message on a voice mailbox that hasn’t been set up yet. However, if you happen to be in the dark in regards to setting up your voicemail, we’re going to walk you through the process to avoid confusion on your end. With this being said, here’s a look at how to set up your iPhone voicemail.
Expand your message with 'We're sorry we couldn't take your call this time.' The inclusion of 'this time' or 'on this occasion' suggests that the voicemail is the exception rather than the rule.
Many busy businesses utilize auto attendant greetings to make a great first impression, however, if your business relies on the personal touch of a live receptionist, it is important to have a plan in place when that position is unstaffed. Make sure your voicemail greeting contains the useful information that your receptionist would normally provide. This could include: location & directions, office hours, website URL, or social media info, as well as any pertinent company information.
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Thank you for calling (business name). This office is closed due to inclement weather. We're normally open from 9am to 6pm Central time. Please call back on the next business day to insure we have re-opened. If this is an emergancy, press 3 for assistance
Happy Independence Day from Yu Orthodontics! We are closed from the 4th thru the 6th in celebration of the 4th of July holiday. Our office will reopen at 8 am on Monday, July 9th. If you have an emergency, please hang up and dial 911. If this is an urgent matter and you cannot wait to speak to the doctor when we when we are open, please call Dr. Yu directly at 555-4010. If you are calling to inquire about services or schedule an appointment, please leave a message, and we will return your call on Monday. Thank you and have a fun, safe holiday!
-Hi, you’ve reached _____________. Please leave a message after my kid stops (awkward moment of silence) owwwwwwwwwww that hurt!… continuing… after my kid stops hitting me in the back with his hockey stick! BEEP
Professional phone greetings, prompts & messages on hold can be used for any company type and industry, from banking to medical.
We suggest you create a script beforehand with the text of your message, and then read it while recording. Be sure to record away from background noises or distractions.
People around us can need help at any time of the day. Many a time friends, family, boss, colleagues, relatives, and acquaintances need to inform us of something important at odd hours. Some may know when to call you and some of them won’t. In cases where you are not accessible, leaving a simple voicemail on your phone can ease their worry.