In this post, I’ll share what makes a good voicemail greeting — and the best voicemail greeting scripts you can use.
“Hi. You have reached (your name). I will not be available in the office starting (date) to (date). You can leave a short message if you wish, after the beep or if you require immediate assistance, you can contact my assistant (name). Thank you.”
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7. “Hi, this is [your name]. I’m either on a call or away from my desk. Please leave your name, number, and a brief message and I’ll get back to you. Thank you.”
Greetings can be changed using any telephone, or from the Personal Communications Assistant using a desktop computer; However, departmental mailboxes and those assigned to labs and general spaces must be updated using a telephone.
Are your voicemail greetings long and labored? Do they accurately address callers’ needs or just ramble in hopes of hitting the right point? Do they follow the same principles you’d use when writing effective emails?
11. “Hello! You’ve reached [company name] support line. We’ll be happy to help with your inquiry. In the meantime, have you checked out our [website, help forum, etc.]? It may have the answer you’re looking for. If not, leave your name, number and reason for your call. We’ll reach out to you within the day. Thanks for calling [company name].” Sometimes, a caller likes to find the answer to their own questions. Let them discover by directing them to your website or help forum if you have one.
Here are step-by-step instructions: Open the Phone app. Press and Hold number 1 to call your voicemail service. You will be asked for a PIN if your voicemail is already set up. You can reset it …
As a small business, it’s important to find ways to keep your customers engaged, even when you aren’t able to answer the phone. Though social media marketing and e-commerce are becoming more prominent, connecting to customers by phone is still a tried and true staple of the business world. Your voicemail greeting is an opportunity for you to engage with your customers, an …
Here are some main benefits of hiring a trained voice-over professional to record your voicemail greeting:
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Hi. You have reached [Business Name]. Our offices are currently closed for the holiday season. We shall return on January 2, 2020, working office hours from 9 am to 5 pm, Monday thru Friday, closed Saturday and Sunday. Until then, please leave a short message and number, or email address, and we’ll get back to you shortly. Thank you for calling.
10. Introduce Yourself Like a Hollywood Blockbuster. If you want to make a custom, Hollywood’esque gesture in your next outgoing message, may we suggest having a booming voice introduce you.
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Hi, you’ve reached (your name) office. Either I’m away from the desk or on another line. Please leave me a brief message with your name and contact number so I can call you back. If this is an emergency, call me on (your cell phone number).
This is (NAME). I�m sorry I am unable to answer your telephone call. I am on vacation from (DATE) until (DATE) and will not be checking my messages. Leave a message at the beep and I will attend to it as soon as I return. If you require assistance in my absence please contact (NAME) by dialing (EXTENSION NUMBER) now. Thank you.
Your customers might need you on the holidays. If you’re a business owner, you know this already. 🙂 Manage customer expectations and let them know how to get assistance.