***NOTE: These the above is the common way of updating messages, however Avaya phone systems can be heavily customised so these may not work for you. If you don’t know your access code or get stuck, please Call us on 1300 889 792 and press 1 for support.***
10. Hello, you’ve reached [your company]. We’re sorry to have missed your call. Please leave a brief message including your name, number, and reason for calling and a member of our team will get back to you within one business day.
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See, how the VPN service provider offers multiple options for the callers to fulfill their needs. Those seeking immediate solutions can go for the live chat, and those with less pressing issues can wait or choose to be called back.
How do I change my voicemail greeting on Android? Open the Phone app . Press and hold “1” to call your voicemail. Enter your PIN and press “#”. Press “*” for the menu. Press “4” to change settings. Press “1” to change your greeting. Follow the recorded instructions. Access your main voicemail menu. Listen for instructions to enter your password. From the main menu press 3 for Personal Options. Press 2 for Greetings. Press 1 to Change Greeting. Press 1 to Record personal greeting or press 2 to select the standard greeting. Tap on Call settings and select Voicemail. Tap on Voicemail service and select My carrier or My operator. Tap on Setup, select Voicemail number and type in your voicemail number. Tap on OK in the Voicemail number changed popup.
These are just a few ideas to get the gears turning. These are simple examples, but don’t be afraid to show a little personality.
44. Hello, you’ve reached [X department] at [X company]. Our team is currently out of the office, but we’ll be happy to assist you when we return. Leave a quick message that includes a callback number and a team member will reach out within one business day.
Hello, this is (your name). I’m sorry but you’ve reached my old number. Call me on (your new number) and I will try to take your call. If you can’t reach me there as well, leave me your name, number, and reason for call. Thank you.
True emergencies - such as extraordinary weather - should be addressed in your voicemail if it impacts your business. Thank you for calling the Carona Surf Shop. We are currently closed due to the inclement weather. Our normal business hours are Monday through Saturday, 10 am to 9 pm. Please visit www.caronasurfshop.com to order merchandise and to check our schedule during the hurricane.
7. IVR Script for Holiday Closure. What happens when customers call you during holidays? There's no human agent to attend to them or inform them about the holiday closure.
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This is a true story: my friend's voicemail says, "Hi, you've reached Dave, I'm screening your call." My friend is a recent college graduate, currently searching for a job. While your best friends might think it's funny, anyone else will see a message like this for what it is: unnecessarily rude.
You can make your voicemail more interesting by adding in an amusing little fact about your business or even a short (tasteful) joke. Adding in these personal bits of information will create more impact and be memorable to your callers.
13. Hello, you’ve reached [business name]. All of our team members are busy at the moment, but if you leave a brief message, someone will return your call as soon as possible.
Made famous by George Costanza as you can see the clip here, the answering machine song may seem like a good idea. It's out of the box, unexpected, and definitely a novelty, but unless you're in the music business, it's probably not a good idea. You'll definitely irritate your mother (or anyone else important who calls you frequently) and you won't make a good first impression with your message.
Hi, this is [your name] of [your business]. I’m currently unable to take your call. Please leave your name, phone number, and a brief message, and I will contact you as soon as possible. Thanks.
10.) Hello, and welcome to John Doe. For technical reasons we can not take your call personally. Thank you for your understanding. We are working very hard on a solution. If you want, you can leave a message on our homepage www.johndoe.de - Thank you and goodbye.
Or say that your brand is on a holiday, you can’t miss out on leads because you know their value on your business.