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You can’t call someone back if you don’t have their number. It seems basic, but it’s easy to forget. So a quick reminder can go a long way.
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9. Thank you for contacting [business name]. If you’d like to wait to speak to an attendant, please hold the line. Alternatively, leave your name, contact number, and a brief message, and we will get in touch as soon as possible. While you wait to speak to someone, you might want to check out our products at [your website], all with free shipping within Australia.
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Apple has released an emergency security update to address a vulnerability in which spyware could be installed on an iPhone or other Apple device without ever having to click on a malicious link. The security patch was released on Monday September 13th, 2021 and a current activities alert (which provides up-to-date information about high-impact types… [read more]
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28. Hello, you’ve reached [your name]. I can’t come to the phone right now, probably because I’ve just stepped away from my desk, but possibly because I’m trapped under something heavy. Leave a message and I’ll call you back within one business day — and if I don’t, please send help.
Invite the caller to leave a detailed message. If there is certain information you need, make sure to include that information here.
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2. IVR Scripts for Customers on Hold. If all your agents are busy, leaving customers unattended is the recipe for bad reviews about your business. This greeting can come in handy when your callers are on hold
Oftentimes, your voicemail greeting is the first impression a caller gets of your personality, your brand, and your business. And as the old adage reminds us, first impressions are everything. Just because it’s your business voicemail, doesn’t mean you have to sound like a robot.
Greetings. You’ve reached the office of [Name]. I’m either out of the office or gone for the day. However, your call is extremely import to me, so I’d appreciate it if you’d leave your message, along with your contact information, at the sound of the beep. Thank you for your call.
Here, the pet care company leaves multiple options to fulfill the needs of the callers. They also have the option for attending to callers with immediate needs.
Note that the secretary has asked for the reason for calling so she can prioritize the patients who need the most help. She’s also keeping it short and to the point.
@Fa5t3r - I would try a wide range of different tones when recording and play them back to see what goes over the best and what projects the image you want people to hear. Remember that some people may be going to hear this message over and over again depending on how often they have to call you so you want it to be very pleasant and not at all irritating.
An ophthalmologist performs multiple duties related to eye and vision care. He/she may undertake eye surgeries of varying types, suggest medications, and perform eye exams and more. The job requires the utmost concentration and focus.
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