Hello, you have reached the law offices of X. Unfortunately, I am attending to another client right now, but I will return your call as soon as I can. Please leave me your name, reason for calling, and your number so I can connect you with the right department. This is far more professional than the other examples given in this guide. Lawyers should always be formal, smooth, and confident. Nobody is calling to make friends. They’re calling to get the job done. That’s why your message should be all business.
A VPN service provider offers the users the means to get anonymous online and protects their data. They offer various packages for their users. Since this is offered online, the customers can contact at any time, literally! Here is an example of a script for a VoIP phone service for practice.
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Thank you for calling. You have reached (Your Name) at (Your Business). Please leave your name, number, and a brief message and I’ll return your call as soon as possible.
Instead, your voice mail greeting, like everyone else’s, goes something like this:
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Although you’re attempting to keep your greeting to a short 25 seconds or less, you don’t want to achieve this by talking too fast.
21. Hello, this is [your name]. I’m not much of a phone person, so don’t bother leaving a message. Send me an email at [email address] and I’ll get back to you within 24 hours.
Image credit to Far Reach Inc. http://www.farreachinc.com/blog/far-reach/2015/01/08/ho-ho-oh-how-to-create-unforgettable-corporate-holiday-greetings
With most businesses closing for at least the Christmas-New Year break, it’s important to be prepared and know how to change the messages your prospects and customer hear when they call your business during that period.
Note that the secretary has asked for the reason for calling so she can prioritize the patients who need the most help. She’s also keeping it short and to the point.
Try to frame your voicemail greeting from the caller's perspective. How is the caller most likely to know you, and what level of familiarity do you share with him or her? Hi, this is Mike Avery. Leave your message with your license number. Thanks. Hi, this is Mike Avery, the Registration Manager of the DMV. Please leave a message along with your current license number so we can update your information in our database. Thank you.
32. Hi, you’ve reached [your name] at [X company]. Our office is currently closed until [X date]. Please leave us your name and number, and our team will get back to you as soon as possible. Enjoy [X holiday].
06Hi, you’ve reached the offices of [your company/name]. I will be out of the office between [dates] and [date]. You can reach me on my private cell [your number] if this is an emergency. Alternatively, you can call me when I get back to the office or leave a brief message.
Avoid background noise. Whether you have music playing in your office, or you’re sitting in a coffee shop, background noise can make it difficult for your customers to understand your greeting. Limit the noise around you when you leave your voicemail greeting.
When a potential customer calls your business, are they quickly assured that they’ve reached the right number? Be sure to quickly identify yourself and your business at the beginning of your voicemail greeting.
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OK, so I followed all the instructions that came with the machine. I pressed all the necessary buttons. So… now what? I… am… so… confused. Could you please… beep.