Departments and teams are typically organized by function – customer service, tech support, sales, billing questions, etc. When a team is busy handling other calls, encourage your callers to leave a message and reassure them that you will get back to them within a reasonable time frame. It’s important that you actually follow through to avoid upsetting your callers.
Learn how to set up a name recording, default voicemail greetings, and temporary greetings (for holidays and vacations) for your OnSIP voicemail box.
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Website: https://www.slideshare.net/voicemailprofessional/best-voicemail-greetings
This is (NAME). I�m unavailable to answer your call at the present time please leave a detailed message at the beep and I will call you as soon as I return. If you require assistance before then please contact (NAME) by dialing (EXTENSION NUMBER) now. Or you may dial �0� for the attendant. Thank you. You have reached the office of (NAME). I am not in my office to take your call. At the beep leave your name, telephone number and details of what I can do for you I will call you back within the next (TIME). Thank you.
6. Gone Away. Whether you travel for business or pleasure, sometimes you cannot take calls on your trips. Setting up a vacation voicemail lets your customers know that you did not leave them behind for your vacation.
9. OK, so I followed all the instructions that came with the machine. I pressed all the necessary buttons. So… now what? I… am… so… confused. Could you please… beep.
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If you are planning to take off some time for the holidays, instead of leaving a voicemail greeting, another option is to hire a live answering service to handle your missed calls! Enjoy your Christmas with friends and loved ones without compromising your business needs. Recent Posts Telephone Automated System vs Live Answering Calls Never Miss Client Calls with Proactive Legal Answering Services 4 Customer Service Costs Reduced by Professional Answering Services The Benefits of Having a Live Answering Service 24 Hour Customer Service Benefits
“Hello. This is (your name). I am either busy on another call or away from my desk. Please leave your name and contact number and I will get back to you at the earliest. Thank you.”
14. “Hello, you’ve reached [company]. If you’re looking for information on [X], please check out our [Facebook page, company website, etc.] If you want to know more about [Y], take a look at [Z page on our site, our YouTube channel, etc.] Still have more questions, or just want to hear our lovely voices? Leave your name and number, and we’ll return your call straight away.”
With Santa fast approaching and Summer vacations just around the corner, it’s time to start thinking about and planning your office break messages.
6. Adele Sings Hello as an Outgoing Phone Message. A great way to incorporate a fun voicemail greeting in today’s age is re-writing the lyrics to a current billboard topping hit. Ellen DeGeneres did just that when she asked Adele for a little favor; to …
Whatever the case, say so in your greeting. And then be sure to follow through on the promised time. You definitely don’t want to leave your caller hanging.
-If your phone has a gangsta rap ring-back tone, then I might wait for you to answer.
Let’s take a look at how making educated assumptions about caller intent and actions can keep your voicemails short and informative.
Share with your caller when they can expect a callback. If you return calls within 24 hours, let them know. Give them an estimate of when they can expect your call.
5. Trekkies Have a Fun Outgoing Message to Use. If you’re a #Trekkie or a #Trekker, this is the best of our funny voicemail greetings. Let Spock deliver your outgoing message to all of your callers.