“Hi. Thanks for calling (name of your business). All our sales reps are busy with other customers and will return your call as soon as possible. If you want to check the status of your order or for pricing information, you can visit our website at (website address) or leave your name and contact number after the tone. To return to the main menu, please press (number to the main menu). Thanks for your patience.”
6. "Hi, this is [your name]. I'm either on a call or away from my desk. Please leave your name, number, and a brief message and I'll get back to you. Thank you.
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“Hi. You have reached (your name). I am sorry that I’m not able to take your call right now. Please leave your name, number and your message and I will call you at the earliest. Thanks.”
The type of voicemail option available to you depends on which phone and service you have. For example, wireless and AT&T PREPAID ℠ (formerly GoPhone ®) data plans for compatible smartphones include Visual Voicemail at no additional charge.Basic Voicemail comes with your plan if you have a wireless or AT&T PREPAID phone without a data plan or Wireless Home Phone.
Voicemail and voice messages are among the top ways every professional business can use to enhance their customer services. Though this idea may sound strange to many in the internet age, this kind of mail is a proven source of solutions for business communications and customer service.
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As you prepare to work from home, consider updating the outgoing message on your desk phone so external callers know you are working remotely.
Many callers will be respectful of your wishes and follow your directives. This is extremely vital for reducing your voicemail volume.
Learn how to create a professional business voicemail greeting for any job or industry.
The invention of the smart phone changed the use and perception of telephone calls. Not only did mobile phones make home phones unnecessary for many, but the ability to send and receive text messages or emails on a smart phone made calls themselves feel unnecessary. Even in many workplaces, answering the phone is now either impossible due to nonstop time demands or discouraged by company cultures that prioritize digital communication. Whereas calls once stood out as important and sometimes fun, more people find them time-consuming and frustrating.
A general voicemail greeting is used as the default voicemail greeting to callers. It is therefore critical that this default voicemail greeting is set up correctly and that the content of the greeting informs the caller as to how to proceed.
(make a little noise in the background). Hi, you’ve reached your friend’s house. He/she isn’t home right now and I took the opportunity to rob it. I was about to steal the machine as well and you called. After the beep, leave your name and number. I will write it on a post-it and leave it on the refrigerator for him/her to see. Oh and one more thing; where did you say you lived?
Holiday Greetings. Auto-attendants with a customized holiday greeting can be a festive way to mark the occasion. If you have a retail business, create a holiday greeting to inform customers of any limited-time sales you are offering. If your office is closed for the holiday, be sure you state this in your message. Advertise Holiday Sales
This is a true story: my friend's voicemail says, "Hi, you've reached Dave, I'm screening your call." My friend is a recent college graduate, currently searching for a job. While your best friends might think it's funny, anyone else will see a message like this for what it is: unnecessarily rude.
Expanding on the simple approach above, let the caller know who they've reached. This will not only eliminate people leaving voicemails by mistake, but it will reassure the caller that they have called the number they intended.
7. "Hello, this is [your name] at [company]. Thanks for calling. Please leave your name, number, and the reason you'd like to chat, and I'll get back to you ASAP."