To turn off this option, please contact the IT Help Center by email [email protected] or calling (617) 353-HELP (4357) . Unified Messaging for Office 365 accounts Voicemail message status will sync across all devices for faculty and staff using a Boston University Office 365 email account. A status change on one device will carry over to all other devices using the same account. Saving emailed voice messages to a different folder within your email inbox will remove them from your voicemail inbox SMTP Email delivery of voicemail message for non-Office 365 accounts Voicemail messages will be delivered as email messages with a copy sent to your voice mailbox. You will need to access your voice mailbox through the telephone or Web Inbox to delete messages. If you would like to only receive messages as email, please contact the IT Help Center by email [email protected] or calling (617) 353-HELP (4357) Call the voicemail system and log in with your 5 digit extension and PIN Voicemail system number: 3-9999 on-campus or 617-353-9999 off-campus At the Main menu, press “4” for Setup Options, then press “1” for Greetings. After Voicemail plays your current greeting, follow the prompts to re-record it. To pause or resume recording, press 8. To end recording, press #. When you turn on your alternate greeting, you can set a date and time for it to turn off or you can leave it on indefinitely. To activate or deactivate your alternate greeting: Call the voicemail system and log in with your 5 digit extension and PIN Voicemail system number: 3-9999 on-campus or 617-353-9999 off-campus At the Main menu, press “4” for Setup Options, then press “1” for Greetings. Press # to skip hearing your current greeting. Follow the prompts to turn your alternate greeting on or off. If you turned on your alternate greeting, follow the prompts to set when you want it turned off or to leave it on indefinitely. When you turn on a personal greeting, you specify how long you want it available for use. Voicemail will play the greeting in the applicable situation until the date and time that you specified, and then the greeting is automatically turned off. For example, you can set your alternate greeting to stop playing on the day that you return from a vacation.
Professional voicemails are important, because they’re an extension of your personal brand, reflecting what level of professionalism you offer. Use these voicemail greetings for work or personal cell phone messages for your specific needs. You can choose a voice that will best suit your business and will deliver a warm and professional voice message. Your callers don’t want to hear a cold and indifferent machine voice. The information you want to put in your voicemail should be succinct enough for your callers to get every bit of information they need. Leave the relevant information in a clear and precise manner. Professional voicemail greetings for work should be informative. The first message the customer hears should have the company’s name so they can be sure they’ve reached the right number. Be courteous and informative. This could be their first point of contact, and you want it to be enjoyable. You may also like 30 Best Wishes and Congratulations for New Business Adventures If you’re going to make your voicemail message humorous in some way, it should be tasteful and aligned to your brand. It shouldn’t get in the way of giving customers enough information when they call. Your voicemail greetings for work should be welcoming and friendly but not too informal. Customers want to feel confident that they’ve contacted a professional, that the company values their call, and they have made the right choice. So be friendly but not too nonchalant. Your voicemail greeting should be clear, concise and to-the-point. You don’t have to put your clients through a sales pitch when they are trying to just get some information.
