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Let’s take a look at how making educated assumptions about caller intent and actions can keep your voicemails short and informative.
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The first time you call into the voice mail system, you will be asked to set up your mailbox. Detailed voice instructions will guide you through each of these steps. Don't worry if you miss hearing an instruction -- each one will be repeated.
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Hello. (pause) Say something!! Aren’t you gonna talk at all? Why aren’t you saying something? Oh, I forgot. I need to say beep…
Reassuring the caller that they contacted the correct number or reached the person they intended helps reduce the number of hang-ups and wasted messages you’ll receive. Here are a few notes on how to leave the best greeting possible, along with some voicemail message examples you can use in your own company!
10. Hi Voicemail. Whenever you need a tool to help you increase your productivity and save your personal time, Hi Voicemail may be of interest to you. This application is suitable for working with corporate customers, improving the quality of service and keeping them in touch.
You’ve reached the general mailbox for Case Manufacturing. We are located in Fort Worth at 600 Everman Parkway, just East of I-35 in the Worth Industrial Park. Our office is open to serve you Monday through Friday from 8 am until 5 pm. For more information on our products and manufacturing capabilities, visit Case Manufacturing Inc dot com. Our website also allows you to request a quote and place your orders online. All other inquiries, please leave a message, and we will return your call as soon as possible.
2. Hi, you’ve reached [business name], all of our operators are either away or on the phone. Please leave your name and number, along with a short message and we will return your call as soon as possible. If you are looking for information about our many great products, you can see them all at [your website]. Thank you for your call, we will be in contact soon.
“This is Denise Smith, head of Sales. My hours are Monday to Friday, 9 to 7. For new purchases, leave your phone number and order details. I will call you back with a quote.”
You have reached (Your Name) at (Your Business). We help (What Your Business Does). I wasn’t able to take your call right now, but leave your name and number and I’ll get back to you as soon as I can.
You’ve reached ARC Construction, leaders in home remodeling and construction services. We are pleased to announce that we were recently named ‘Best Local Contractor’ by the Phoenix Herald, and we finished another year ‘Complaint Free’ from the Better Business Bureau! It’s just the kind of service you’d expect from your hometown professionals. We are sorry we are unable to take your call at this time, please leave a message, and we will get back to you as promptly as possible.
Here's a look at some tips and examples that will make your voicemail greeting stand out for its professionalism.
21. Hello, you’ve reached the Sales Department at [X company]. We can’t take your call right now, but please leave your name, contact information, and the reason for reaching out, and one of our team members will be in touch within 24 hours.
2. Mention Hours of Operation Upfront. Most callers expect their call to be answered. Once they realize that your office is currently closed, the most important piece of information they probably want to know is your standard business hours.
In this blog post, we'll cover how to set up several voicemail greetings: a name recording for your voicemail box, a default greeting, and a temporary (for holidays and vacations) greeting.
38. You’ve reached [your name] at [your company]. I’m sorry, but I’m temporarily unavailable. Please leave your name and number, and I’ll return your call as soon as possible.