Please leave your contact info, full name, and other details and I’ll call you back once I’m back in the [city/country/area]. Ciao for now!”
Whether it’s an out-of-stock product, a canceled event, or social media snafu, there are times when your business may see an influx of frustrated callers. While it is important to address their concerns head-on, you may not be able to answer each call as it’s received. Make sure you use best practices for dealing with angry customers, and that your voicemail greeting sets the appropriate tone. Avoid defensive language, validate their concerns, and keep them informed as to how you are handling the situation.
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Customers will eventually need help from your business. If your customer service team is unavailable for calls, you can use the customer service voicemail recordings below.
-(Very long pause) Wait! Please don’t hang up! I want to hear what you have to say.
25. "Hello! Thanks for reaching out to [company]. We're closed today for the holiday, and will reopen tomorrow. If you leave your name, number, and a brief message, we'll give you a call when we're back in the office. Thanks again, and have a great day."
We offer 24/7 support and abundant training resources for all of our customers including weekly live training sessions and one-on-one new customer training.
14. Howdy, you’ve reached [business name]. We can’t expend your name for the time being, but within the event you allow your title and quantity, the next on hand team member will return your name as rapidly as that you just can be ready to assume.
The second example lets the caller know that there will be a delayed response time. This keeps the caller from thinking you're negligent in returning his or her call.
Hey, sorry I missed you. There may be one of the reasons why I can’t get to the phone: a) I’m with my girl (laugh), b) I am totally wasted and can’t remember how to use a phone, or c) I just don’t wanna talk to YOU. Leave a message.
Basic Voicemail Message Examples: 1. Share basic information: “Hello! You’ve reached the voicemail of [your name], [your job title]. I’m currently either away from my desk or on the other line. Please leave your name, telephone number, and a short message after the beep, and I’ll be sure to get back to you as soon as I’m available.” 2.
Website: https://www.slideshare.net/voicemailprofessional/best-voicemail-greetings
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Here are 5 sample business voicemail greeting scripts that will leave a positive and personable impression on your callers.
35. Howdy, we’re wishing you all a cheerful [X holiday]. Our situation of job is at this time closed so our workers can celebrate with their relations. Please toddle away your title, quantity, and explanation for calling and a member of our team will return your name after we reopen on [X date].
16. "Hmm. Gryffindor … No, Ravenclaw. Yes, you definitely belong in Ravenclaw. *Pause.* Okay, you haven't reached the Sorting Hat — it's the voicemail of [your name]. Please leave your name and number (and just for fun, the Harry Potter house you think you belong in) and I'll return your call as soon as possible."
You can’t call someone back if you don’t have their number. It seems basic, but it’s easy to forget. So a quick reminder can go a long way.
In this post, I’ll share what makes a good voicemail greeting — and the best voicemail greeting scripts you can use.