8. You have reached the [location] branch of [business name]. We’re sorry there’s no one to take your call right now, but we would like to return your call as soon as possible. If you’d like to leave your name and telephone number, an attendant will return your call within three business hours. Alternatively, you can make your enquiry via our online contact form at [your website contact form]. Thank you for your call.
The reason being it can either push your prospects away from you or retain them for longer.
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You could add the words "After-Hours Service" or "After-Hours Line" after the company's name. That way there's no concern over whether it is indeed a number that reaches a real person who will return their call during non-business hours. It's a way to let them know they're on the right track. If that makes sense. :)
4. Hello… pause. Hello… long pause. Who is this? long pause again Is anyone on the line?… long pause and beep sound.
Hi! I'm a new runner for a hospice company and they gave me the task of answering calls afterhours and on weekends. I answer the phone as soon as I can, but for some instances where I am away from my phone and a call comes in and goes to voicemail, what's a good greeting to put for the voicemail? Currently I have it at" Thank you for calling *** hospice. Please leave your name, phone number, and a brief description of your call and we'll have someone call you back as soon as possible. Thank you, have a wonderful day." blondy2061h, MSN, RN Specializes in Oncology. Has 15 years experience. Specializes in Med/Surge, Psych, LTC, Home Health. Has 13 years experience. Specializes in around 25 years psych, 15years medical. Has 42 years experience.
1. State Your Business Name. The first thing your callers should hear is the name of your business or organization. This assures them that they have dialed the right phone number and keeps them on the line.
In certain situations, it’s a good idea to let a call go to voicemail. If you’re in a loud area, unable to spend 10-15 minutes talking, or are otherwise distracted, don’t answer. Recruiters who cold-call candidates will understand that you’re simply unavailable – but make sure to return calls in a timely manner. If possible, call back during regular business hours.
8. Let Your Callers Know What To Tell You. This tip is more for you than your callers. It’s particularly helpful if you need more information than the standard name and phone number.
41. Hello, you’ve reached [X company]. Leave a message so we can call you back as soon as our team has a spare moment.
Keep in mind that to enjoy the full benefits of your professional greeting system, you must routinely check and delete messages. If your voicemail fills up, you won’t be able to receive new messages, meaning your customers will become frustrated.
10. “Hey, this is [your name] at [X company]. Right now, I’m on vacation and won’t be back in the office until [month]! Please leave me your name, phone number, and the reason you are calling and I will get back to you then. If it’s urgent, you can email details at [company email] and one of our team members will reach out to you. Have a great day.” Yes, we all need a break from time to time. Let your caller know you’ll be back and ready to meet their needs after you’re back from vacation.Voicemail greetings for the customer service phone number
Hi, we aren’t in at the moment, if you are trying to sell us something please start speaking now and hang up at the beep, everyone else start speaking at the beep and hang up when you’ve finished.
A professional voicemail greeting is a recorded message that welcomes callers to your business when no one is available to pick up the call. For a polished call experience, the greeting should reflect who the client is calling – whether a general business number, department, team, or individual – and when the customer can expect the call to be returned.
Using humor is appropriate in some situations, but humor should be avoided in situations including serious businesses where reputations could be damaged or people could become upset. Both funny and sincere examples are included for a variety of options. These answering machine messages are the type that most people leave. These can be used for non-business or personal phones. Hi, you've reached ___-____. Please leave a message and I'll get back with you soon. Thanks. You know what to do. Thanks for calling. Just leave a message and we’ll get back with you. We’re sorry we can’t answer the phone right now, but we would love to get back with you as soon as we can. Just let us know what we can help you with and leave a number for us to get back with you soon. You've reached the voice mail of ______. I'm either away from my phone or talking with someone else. Leave me a message and I'll be happy to return your call. Hi. I must be away from my phone at the moment. Please leave me a message. I'll get back to you. These business answering messages can be edited to fit any type of business. It is important to anticipate what your callers may want to know even if the callers are not able to get anyone on the phone. It's always a good idea to let callers know exactly when their calls may be returned and to list the operating hours.
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Change your voicemail password: Go to Settings > Phone > Change Voicemail Password, then enter the new password.
Funny voicemail greetings are just that. These types of greetings have no rules whatsoever. They’re just for funsies, so make those you care for the laugh. Most of the time, they are personal, but certain businesses can use them as well. Perhaps you operate a theatrical costume company that specializes in clown memorabilia, or perhaps you run a business that sells pranks, such as plastic puppy poo, and whoopee cushions.