This article is about the second main type of greeting – the voicemail greeting. All businesses should have professional voicemail greetings at the company level (i.e. your general business number), department level (e.g. customer service), and employee level, where applicable. It’s important that each of these voicemail greetings align with the brand and personality of your company to ensure that every caller has a consistent experience. Let’s dive in!
“This is Denise Smith, head of Sales. My hours are Monday to Friday, 9 to 7. For new purchases, leave your phone number and order details. I will call you back with a quote.”
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Hello, this is (your name). I apologize for not taking your call right now. Leave me a message and wait by your phone till I can call you back.
As remote work continues to grow during the COVID-19 pandemic, having a high quality voicemail greeting is more important than ever. With that in mind, this blog post will list the 5 best voicemail greeting examples that can help you create a positive first impression for you and your business.
16. "Hmm. Gryffindor … No, Ravenclaw. Yes, you definitely belong in Ravenclaw. *Pause.* Okay, you haven't reached the Sorting Hat — it's the voicemail of [your name]. Please leave your name and number (and just for fun, the Harry Potter house you think you belong in) and I'll return your call as soon as possible."
3. Available Agents Greeting. What callers hear when they are routed to an available agent. Sample Scripts: “Please hold while you are connected to the next available agent.”
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6. Thank you for calling [business name ]. We are currently closed. We will reopen at [time] on [day/date]. If you would like to leave a message, we will contact you when we reopen. If you would like to hear our regular operating hours, please hold the line. You can also find our more about [your business] at [your website]. Thank you for your call.
Here, the pet care company leaves multiple options to fulfill the needs of the callers. They also have the option for attending to callers with immediate needs.
2. Personal Voicemail Greetings. Customer Support Representative Voicemail Greeting. Hello, you've reached [name] at [X company]. If you need help with [X reason] please contact [X person/X system] or [visit our website and send us an email].
8. Morgan Freeman Shares His Voice for Voicemail Greetings. Morgan Freeman is known for his voice so much that he was asked to play the voice and image of God in Bruce Almighty.
A word of warning: These greetings will not do you any favors if you're in the midst of a job hunt or work in a conservative industry. Always remember your target personas. If there's a chance they won't appreciate your sense of humor, opt for a straightforward greeting instead.
According to Gartner Research, more than two-thirds of companies compete for business today primarily based on customer experience – up from only one-third back in 2010. Knowing this, it should not surprise you that customer-centric companies are 60% more profitable than companies that are not.
7. Voicemail Message. The company voicemail greeting callers hear. Sample Voicemail Scripts: “You have reached the voicemail of [company name]. Please leave a detailed message and someone will return your call as soon as possible.”
Education Details: In fact, 15 to 30 seconds is the best length for a business voicemail greeting. Examples of the Best Voicemail Greetings for a Business. There is a multitude of business voicemail greetings on the Internet for you to look into and fine-tune for your business. We’ve taken the hard work out of that for you with our list of the best greetings to
What happens here is when you apologize and sound genuine in your tone, your prospects would understand and leave their contact details for you to follow with them.
“Hi. You have reached (your name). I am sorry that I’m not able to take your call right now. Please leave your name, number and your message and I will call you at the earliest. Thanks.”