You have reached (NAME). I�m presently on a call with someone else and I am unable to speak to you personally. But I have been notified of your call. I am sending your call to (DEPARTMENT OR NAME) for immediate assistance. Thank you. STOP! Don�t hang up. I don�t like these machines either. However, if at the beep you would kindly leave your name and telephone number I will call you back, I promise. Thank You Try keeping your recording to a maximum of about 15-20 seconds. Do not say �operators are busy� - instead tell callers operators are aware of their call but are attending to others, etc. Do not say �you have been placed in a queue� - instead ask callers to hold. Wait at least 1-2 seconds before commencing recording your greeting. This gives time for the call to be answered and for the caller to be receptive. Take your time while recording, and sound sincere. Did you know that we . . . You can also contact us on . . . If you prefer to fax your inquiry to us, you can do so on . . . Thank you for calling. One of our reps will be with you shortly. Thank you for waiting, we appreciate your patience. One of our reps will (be with) (attend to) you shortly Business Holiday Voicemail Greeting Examples Home Business Holiday Voicemail Greeting Examples
Context does matter here. If the caller would reasonably expect you to answer the phone (such as if they were calling a store or other place of business), an apology for not being able to get to the phone makes the most sense.

General voicemail greeting: used as the default voicemail greeting if no other greeting type is set. Internal voicemail greeting: used to greet people who call your department from within your own company (i.e. from another extension).Generally, this is only applicable to very large companies. External voicemail greeting: played for people who call from outside your company.
2. Interactive Voice Response (IVR) Greeting. The greeting callers hear when they enter your IVR. Sample Scripts: “For English press 1. Para Español presione el número 2.”