Hi, you've reached the main voicemail for [business name]. We pride ourselves on exceptional customer service, so please either leave a message with your …
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Before moving on to learning about voicemail message templates, let’s learn some tips to effectively take phone messages. Tips for Taking Phone Messages Effectively Creating a phone message template is the first step in starting a good phone communication procedure – but it doesn’t stop there.
True emergencies - such as extraordinary weather - should be addressed in your voicemail if it impacts your business. Thank you for calling the Carona Surf Shop. We are currently closed due to the inclement weather. Our normal business hours are Monday through Saturday, 10 am to 9 pm. Please visit www.caronasurfshop.com to order merchandise and to check our schedule during the hurricane.
One of the rules you should remember is to speak a bit slowly and clearly so that your callers are able to understand more easily what is being said.
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Most callers expect their call to be answered. Once they realize that your office is currently closed, the most important piece of information they probably want to know is your standard business hours.
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After you recognize yours and your customer’s pain points, it will be much easier for you to classify what instructions that you need to mention in your business voicemail greetings. Modifying your calls to action will help to make a big difference in eliminating pain points and enhancing the customer experience.
One way to avoid this is by writing a script. When you’re writing a script for your business voicemail greeting, make sure to look over it to see if there’s any slang or business jargon that could mean two different things depending on your point of view. If there’s any potential for confusion, revise the script and simplify the language. You can always ask a friend you don’t work with to see if your message is clear as well.
One major pain point for any business is when customers aren’t going into a phone call or meeting prepared. If, for example, you’re a lawyer, you need your clients to come prepared with their documents ready. You also know that there are a ton of papers that need to be organized and filed — often with tight deadlines as well — and it’s imperative for the client to have it all readily accessible.
Telling a quick joke or including a little more information can keep you safely within the 20-second timeframe while letting the caller understand a little more about you.
Click on Audio Library Click Add Audio Speak into your mic to get level then click Next
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Here are the best ways to keep your free business voicemail greetings exciting and professional.
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Here are 5 sample business voicemail greeting scripts that will leave a positive and personable impression on your callers.