We’ve mentioned the significance of relaying a simple, easy-to-understand message in your business voicemail greetings, but we need to talk about word choice now. Pay close attention to your word choice in your business voicemail greetings. Certain words trigger certain actions before a person realizes what you actually meant. Here’s a specific example of how word choice can lead to confusion between a client and accountant:
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Thanks for calling (our company). The office is currently closed. Office hours are 9am to 6pm, Eastern Time. Please leave a message at the tone and we'll call you back on the next business day. Thank you.
12. “Hi, you’ve reached [company]. Unfortunately, we’re currently unavailable. But we want to talk to you — so please leave your name and number, as well as your reason for calling, and someone will call back ASAP.”
Set the right tone for the call by introducing your business in a welcoming manner. The message can be played either by itself or as an intro to IVR prompts.
12. "Hi, you've reached [company]. We're available by phone from [hour] to [hour] [time zone] Monday through Friday [optional: and from hour to hour on the weekends]. You can also contact us by going to our website, [URL], and live-chatting or emailing us. If you'd like us to call you back, please leave your name and number after the tone."
The system sets it. For a basic voicemail, it is three minutes. In a premium system, this time is five minutes.
Business Intro – quick intro announcement heard by the caller before they speak with a business representative. Usually quite short and welcoming, introducing the business to the caller.
Make it funny! Now not everyone is the funniest comedian, and this time to practice a stand-up routine. No one wants to reach your voicemail just to be greeted with 15 knock-knock jokes. But you can easily add some humor, lighten up the tone a bit and try to leave people with a smile. Of course, keep it light – no dark humor here.
Your greeting should let the caller know who they have reached, what is the persons status ( out of the office, in the office but in meetings etc), when the caller can expect to receive a call back and instructions on what to do if the call is urgent. Here are a few sample voice mail greetings: External. Hello, this is (your name ).
Typically, faced with the challenges of managing a business, business owners often fail to pay attention to the importance of a voicemail greeting. The voicemail greeting should set the tone and the usability of the recorded greeting should be able to convert the customer instead of deterring them. So, it is extremely important that you have a voicemail greeting that is enticing and is attractive enough that encourages your callers and potential customers to leave a message.
Funny Answering Machine Messages. "Hi, we aren't in at the moment, if you are trying to sell us something please start speaking now and hang up at the beep, everyone else start speaking at the beep and hang up when you've finished." Â "Hi, you have reached the Borg collective.
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2. Professional voicemail greetings for your business cell phone number. It’s a good practice for each of your team members to have their own personal business phone numbers.
James Bucki is a former writer for The Balance Small Business and the director of computing technology at Genesee Community College. An internal voicemail greeting is used to greet people who call you from within your own company, such as from another extension within your company and its internal phone system.
Website: https://www.snaprecordings.com/blog/how-to-create-professional-business-voicemail-greetings
YouMail is an excellent voicemail app. It provides a highly user-friendly visual voicemail service. You can get your voicemail to email or even text. It also lets you forward or reply to voicemail. Besides, YouMail works as a smart call manager that prevents robocalls, entertains missed callers and more.