39. Hi, this is [your name]. I’m not at my desk right now, so leave a message and I’ll call you back within 24 hours.
Website: https://behavioralhealthconnection.net/blog/3-ways-improve-your-therapist-voicemail-script
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The biggest reason voicemail has become so passed? There are just better, faster, more convenient ways to get a message to someone: like via text, iMessage, or WhatsApp. Voicemail also takes a relatively long time to access. You can quickly glance a text message, but with a voicemail you often have to log into to retrieve the message and then listen to the sender ramble for dozens of seconds about something they could have conveyed in a text message that takes two seconds to read.
Some research has shown that each time you leave a message, the chances of a callback go up about ten percent! Here’s how it works out: 1st voicemail = 11% callback rate. 2nd voicemail = 22% callback rate. 3rd voicemail = 33% callback rate. According to Zoominfo, the average callback rate after one call is just 4.8%.
“Mr. Sandman, please call again or at the beep, you can leave me your name. Thanks for calling, you're my friend. I'll call you back as soon as I can.”
7. Leaving Recorded Messages on Voicemail: One of the most valuable features of sending recorded phone messages is that the technology knows when a person picks up the phone, versus voicemail.
Or say that your brand is on a holiday, you can’t miss out on leads because you know their value on your business.
You should script out your greetings, rehearse, and find a tone of voice that is reflective of your professionalism and your company’s personality. If applicable, your tone and your message should take into account that certain industries and companies are more conservative than others.
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"Hi. You've reached my voicemail. Please leave your name, number, and a damn good reason why this conversation couldn't be done over text."
Generally, people that call and leave messages are more likely to be ideal customers of your business. Your voicemail message is often not much more than a formality to the person calling. Your message is a period of time that they are forced to wait through in order to do what they called to do in the first place — relay information to you.
Expanding on the simple approach above, let the caller know who they've reached. This will not only eliminate people leaving voicemails by mistake, but it will reassure the caller that they have called the number they intended.
Business owners and everyday customers know that there will be times — like the holidays — when things get busy. When you’re transparent about why you weren’t able to come to the phone, people typically understand and are much more willing to be patient with your business. If the goal is to encourage more people to leave a voicemail, your greetings have to be actionable and clearly dictate what you want the caller to do. Having a caller go to voicemail is not the end of the world; it’s going to happen, so you have to make the most of it.
10. Hello, you’ve reached [your company]. We’re sorry to have missed your call. Please leave a brief message including your name, number, and reason for calling and a member of our team will get back to you within one business day.
Website: https://www.thebalancesmb.com/internal-voice-mail-greeting-examples-2533544#:~:text=Here are a few good internal voice mail,office of Jim Bucki in Operations Technology.
Website: https://www.americanvoicemail.com/articles/10-must-haves-of-professional-voicemail-for-real-estate/
To best assist your callers and effectively route their calls, you will need to classify your call types.