5. "Hello, [Person's name] is chasing new adventures and is no longer with [Company name]. Please forward all future requests to [New or interim person's name] at [phone number].
There you have it, a basic introduction into how to write the best voicemail greetings. As you have seen, they’re not as easy as you’d think, but once you get comfortable with the type of information required by each, writing and recording your own should be a piece of cake. If you’ve tried to write one yourself and still don’t ‘feel you’ve captured the right essence, then please look at one of our voicemails greeting templates. When it comes to recording it, remember to rehearse your script and speak clearly. If you don’t care for your own voice, then have someone else record it, or hire a professional voice actor. Remember, there are also free audio editing software programs like Audacity, where you can manipulate your recording until you get exactly what you want.
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This is my first time setting up my auto-attendant / phone tree and I’m not sure what to do. Can you help determine what we’ll need?
16. "Hmm. Gryffindor … No, Ravenclaw. Yes, you definitely belong in Ravenclaw. *Pause.* Okay, you haven't reached the Sorting Hat — it's the voicemail of [your name]. Please leave your name and number (and just for fun, the Harry Potter house you think you belong in) and I'll return your call as soon as possible."
Businesses should have two main types of greetings to create an excellent call experience. The first one is what we call a “welcome greeting” – this greeting welcomes callers to your business. Typically, a welcome greeting will present a menu of call options like hours, location, or customer service. For more details on how to create a welcome greeting for your general business number, read this article.
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Voicemail is necessary when no one can answer the phone. However, a dedicated receptionist can reduce the need for this feature and help people reach a live person. Consider live chat as well if your customers like to reach out online.
Another great information you can put in your voicemail messages is to inform your prospects when you can reach out to them say the next morning or mid-afternoon and more so that they can be aware of when they can expect a call from you.
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It’s more important that your callers feel like they can ask you for help on a subject they don’t know too well. A really easy way of simplifying your greetings is by using smaller words. Imagine yourself explaining what you want to a three-year-old. Your customers aren’t stupid, but they’re not going to always be familiar with typical business jargon. Make sure you’re adjusting your greetings to accommodate for the lack of familiarity, unnecessary details, and technical information.
8. “Hello, this is [your name] at [company]. Thanks for calling. Please leave your name, number, and the reason you’d like to chat, and I’ll get to back to you ASAP.”
To prepare a media file, Dash currently accepts .WAV, .MP3, and .OGG file formats for upload. File size is currently limited to no more than 1 MB, which is approximately a 5 minute MP3 file. Choose the file from your computer, click Update, and then click Save.
One of the rules you should remember is to speak a bit slowly and clearly so that your callers are able to understand more easily what is being said.
Consider adding 'You can also email your query to us at [insert email address here]. These queries will be answered within [insert time frame].' Again, if you intend to make a promise to your customer in a voicemail, ensure you keep it.
InstaVoice is a highly functional voicemail app. It offers visual voicemails, voice SMS and missed call alerts to help you easily remain connected with people even when your iPhone is switched off or out of coverage. Even better, it allows you to send text or message even to those who don’t have InstaVoice installed on their device.
Sample Voicemail Greetings. General Voicemail Greeting. The general voicemail greeting is the default voicemail message or greeting. This can be played for both internal and external customers. You have reached Patricia Lopez of The Voice Realm. Sorry she is unable to take your call at this moment. She will return your call as soon as possible.
Upload the professionally recorded WAV file to use with the matching PBX feature. Replace Music On Hold with your own professionally recorded Messages On Hold.