Voice-mail is an example of an electronic system that is used to record and store voice messages when we are away from our phones. I often judge organizations based on the ease of getting through the layers of electronic screenings to get my questions answered or speak to a live person.
Messages on Hold – continuous loop of music and messaging that plays as callers wait to speak to a business representative. Messages On Hold present a mix of marketing messages and customer service information that is mixed with music to play in a loop for callers waiting on hold.
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For a downloadable Quick Reference Guide to the voicemail phone menu, click here.
In Australian English it’s pronounced with the vowel /a:/ like in ‘part’. Problems arise when people use the /ʌ/ vowel (like in ‘up’) instead of /æ/ or /a:/. If you do this is will sound like the worst swear word in English. Many non-native speakers often pronounce the vowel /æ/ more like /ʌ/ because they don’t have a vowel like /æ/ in their first language. Many speakers of European languages will do this (Spanish speakers and Italian speakers) and also speakers of Japanese and Korean. This problem with /æ/ also means that if you say the word ‘back’ in your voicemail greeting sample, you are likely to pronounce it more like ‘buck’. remember to pronounce word endings in English. Check you aren’t dropping any endings off or mispronouncing them.
Don’t leave customers and colleagues on edge. If you say you’re going to call them back, follow up. If you tend to fall behind in this area, encourage them to email you or reach out in another way. Better yet, learn how to forward voicemail to email so you can access the message anywhere.
Looking for some cool and interesting voicemail greetings for your phone? Have a look at the samples presented in this article.
This is my first time setting up my auto-attendant / phone tree and I’m not sure what to do. Can you help determine what we’ll need?
Glad you liked it Robert! I know everyone is used to Stacey writing everything on the site, so folks probably didn’t even notice the byline. 😉 I’m going to be contributing more content here going forward, so stay tuned!
We provide the best and most experienced voice talent in the industry, along with a rigid post-production process to insure the best possible sound for your specific application. The growth of our company and our reputation in the industry is based on us getting it right, time after time. You can depend on Holdcom, the company behind the Audio Production Store, to provide voice production of the highest quality.
Hello! You’ve reached [Luke on the Customer Success Team at LinkedPhone]. Our office is currently closed but rest assured your call is very important to me …
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You’ve reached ARC Construction, leaders in home remodeling and construction services. We are pleased to announce that we were recently named ‘Best Local Contractor’ by the Phoenix Herald, and we finished another year ‘Complaint Free’ from the Better Business Bureau! It’s just the kind of service you’d expect from your hometown professionals. We are sorry we are unable to take your call at this time, please leave a message, and we will get back to you as promptly as possible.
When the Queen asked Prince William and Prince Harry to help her set up her voicemail, they recorded a voicemail greeting that said “Hey wassup! This is Liz. Sorry, I’m away from the throne. For a hotline to Philip, press one. For Charles, press two. And for the corgis, press three.“
“Mr. Sandman, please call again or at the beep, you can leave me your name. Thanks for calling, you're my friend. I'll call you back as soon as I can.”
Welcome to (company name), (short brand wording). If you know your party's extension, you may dial it now. Please listen carefully as our menu options have recently changed.
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You may rearrange your voicemail record depending on the voicemail service provider you use.