Another great information you can put in your voicemail messages is to inform your prospects when you can reach out to them say the next morning or mid-afternoon and more so that they can be aware of when they can expect a call from you.
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10. “Hey, this is [your name]. Thanks for reaching out. I’m busy at the moment, but if you leave your name, number, and message, I’ll return your call.
Many busy businesses utilize auto attendant greetings to make a great first impression, however, if your business relies on the personal touch of a live receptionist, it is important to have a plan in place when that position is unstaffed. Make sure your voicemail greeting contains the useful information that your receptionist would normally provide. This could include: location & directions, office hours, website URL, or social media info, as well as any pertinent company information.
Of course, yours may need more details. But, even if you’re changing your outgoing message every day, it should only be a slight variation from a standard greeting.
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Education Details: These can maintain professionalism or simply be humorous to get a laugh from your caller. Here are some examples below: Hello, I’m unable to get to my phone right now to take your call. But my answering machine is able to, so have a chat with it instead. Wait for the beep! Hello, I am Maria’s answering machine.
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A business voicemail greeting or message should be of a high-quality sound recording that sounds very clear and free of any background noise. This can only be achieved if the recording is done in a sound studio with high-quality recording equipment. A professional voice-over artist would either have access to a professional recording studio or own a home recording setup.
Hello , and Thank You for calling. We are not able to take your call at this time. Good business professional greeting for boss, co-workers, clients.
“Hi there! You’ve reached [XYZ Company]. We are unable to take your call at the moment, but we want to hear what you have to say. Please leave your full name, contact details and reason for reaching out, and one of our staff members will get in touch with you within 24 hours. Thanks!”
If your business is closing on one of its normal operating days for a holiday, or is dealing with an emergency or unforseen situation, you should update your after hours announcement to avoid confusion.
If you want them to leave a voicemail, tell them right from the beginning, “Please leave your name, reason your calling, and the best way to contact you.” If you want them to call you back during normal business hours, tell them, “Please call back during normal business hours.” If you want them to call back prepared for a lengthy conversation, you can say something like, “Please refer to our website’s FAQ page,” and then provide the URL. Self-service should never be underestimated.
In order to use the Voicemail feature with VoIP.ms you will have to create a Voicemail entry and then assign your entry to one of your DID or Accounts. The total allowed voicemail messages on a single mailbox is 100. Please white list the mail domain names *@voip.ms and *@voipinterface.net. The Maximum Time for a Voicemail message is 5 minutes. 5 Seconds of Silence will end a Voicemail Recording. 1 Tutorial Video 2 Voicemail Accounts 3 Create a Voicemail mailbox 4 Assigning your Voicemail to your DID 5 Assigning your Voicemail to your Account 6 Manage Voicemail and Messages 7 Manually Transcribing a Voicemail 8 Voicemail greeting customization 9 Voicemail Access Codes: 10 Navigate the Voicemail Menu 11 Known Voicemail issues or frequent questions 12 Voicemail using the Reseller Interface Tutorial Video
You don’t have to spell out every single thing that you think they might want to know. Have some faith that your callers will be able to figure things out on their own. Be natural but informative.
We know what it’s like to build a business from the ground up, and we understand the importance of a good support system.
Image credit to Far Reach Inc. http://www.farreachinc.com/blog/far-reach/2015/01/08/ho-ho-oh-how-to-create-unforgettable-corporate-holiday-greetings