Website: https://grasshopper.com/blog/6-phone-greetings-for-business-that-improve-customer-interaction/
A good voicemail greeting is short and professional, lets people know that you’ll get back to them, and invites callers to continue engaging with a call-to-action. You should also show your personality if you’re in an industry or role that allows that. If your industry is more conservative, however, you’ll want to keep humor and personal touches to a minimum. A greeting Your name Your company A simple explanation for missing the call (e.g. you’re away from the phone or are on holiday) A rough estimate of when you’ll get back to the person An alternative person to reach out to (if you’re out of office) An alternative mode of communication (if you prefer email or text) A call-to-action such as “Leave a message” or “Send me an email at [email protected]”
.
Here are 5 sample business voicemail greeting scripts that will leave a positive and personable impression on your callers.
From the Customer Portal refer to DID Numbers -> Voicemail, then you will see the following screen. In there you will be able to see a list of any existing Voicemail accounts, or create a new Voicemail account (Mailbox) by clicking on the "Create New Voicemail Account" Button.
To create a professional business voicemail greeting, businesses need to do several things:
Internal Voicemail Greeting Examples: This is used to greet people who call you from within your company (i.e. from another extension). External Voicemail Greeting Examples: This greeting will be played for people who call from outside your company.
Use these tips to create an effective voice mail greeting: - Write a script. Don't try to record off the top of your head. Write a script that covers all the points you want to make in a concise format. Practice it so you can record without any awkward pauses or stumbles. - Be friendly, but avoid being cute.
You can access listen to your voicemail messages from Microsoft Teams apps or phones, Skype for Business apps or phones, or Outlook apps.
7. Hello, this is [your name] at [your company]. I’m currently out of the office, but if you leave your name, number, and a brief message, and I’ll return your call as soon as I get back.
All the above elements must be included in the template if you want to create it effectively. The phone log sheet is essential to track the details of incoming phone calls of your business, whether it is big or small. The templates in our collection are customizable, you can edit these templates according to your needs.
Hi, thank you for calling me. I apologize for not answering the phone at the moment. Please leave your name, number and message, and I will call …
14. “Hello, you’ve reached [company]. If you’re looking for information on [X], please check out our [Facebook page, company website, etc.] If you want to know more about [Y], take a look at [Z page on our site, our YouTube channel, etc.] Still have more questions, or just want to hear our lovely voices? Leave your name and number, and we’ll return your call straight away.”
The Mastering Counseling Podcast, hosted by Megan Hawksworth, a licensed marriage and family therapist, features in-depth interviews with leading counselors and therapists, about their practices, treating clients, and more. Guide To Masters In Counseling Salaries Guide To Masters In Counseling Scholarships And Grants Master Of Arts (MA) vs Master Of Science (MS) In Counseling March 13, 2018 / Counseling
46. Hello, you’ve reached [name], [job title] at [company]. I’m currently away from my desk or on another call. Please leave a detailed message so I can return your call as soon as I get back.
Don’t be too hard on yourself. Chances are, that voicemail that you’ve recorded and deleted thirty times has been just fine. Your main goal is not to get in the way of the caller leaving a message, which is exactly what can happen if you overthink it or drone on too long.
19. “Thank you for calling [company]. We’re closed for [holiday] from [date] until [date]. Please leave your message and we’ll get back to you as soon as possible. Have a happy holiday!”
Choose words and expressions that complement your business, brand and industry. As an example, a construction company would use words and expressions that convey high quality and solid workmanship; while a florist would use sensory descriptions that arouse smell and beauty.