Before you read this, stop and listen to the voicemail greetings for your cellphone and business line. Seriously, I’ll wait.
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When on vacation, provide your callers with a return date and a back-up contact person to accommodate emergencies. This prevents you from potentially damaging a valued relationship while you enjoy some time off.
State your name clearly so the caller knows they have the right number. 3 of the messages I heard last month were missing his/her name.
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1. Short Business Voicemail Greetings. Hi there, you’ve reached [your name] at [X company]. Thanks for calling. I'm unable to answer the phone but if you leave your name, phone number, and message.
If you have an assistant, include their name and contact information in your greeting. If you have a hard time delegating tasks, this is an excellent way to start building it into your processes.
You have reached (Your Name) at (Your Business). I was unable to take your call, but if you leave a brief message I’ll call you back as soon as possible.
A business voicemail greeting or message should be of a high-quality sound recording that sounds very clear and free of any background noise. This can only be achieved if the recording is done in a sound studio with high-quality recording equipment. A professional voice-over artist would either have access to a professional recording studio or own a home recording setup.
3. Stammer-Filled Voicemail Greeting from Jimmy Stewart. Jimmy Stewart, born James Maitland Stewart, has a voice that is unmistakable and 100% unique to him.
4.) Welcome to John Doe. Personally, you can reach us during our office hours Monday to Thursday from 9am to noon and 2pm to 4pm, and Friday from 9am to noon. You are welcome to tell us your request by mail to [email protected] and we will get back to you as soon as possible - Thank you.
2. Hi, you’ve reached [your name]’s voicemail box. I can’t come to the phone right now, but if you leave your contact information I’ll get back to you within 24 hours.
You have stated your calls-to-action. Now you have to make sure they know the process to follow. If you want your customers to leave their voicemail messages, you have to tell them from the start, “Kindly leave your name, purpose of your call, and how to contact you.”
Our blog is authored by Dr. Barbara LoFrisco, a Tampa, FL-based licensed mental health counselor, licensed marriage and family therapist, and certified sex therapist.
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