Education Details: These can maintain professionalism or simply be humorous to get a laugh from your caller. Here are some examples below: Hello, I’m unable to get to my phone right now to take your call. But my answering machine is able to, so have a chat with it instead. Wait for the beep! Hello, I am Maria’s answering machine.
Regardless, you have to remind your callers that it’s the holidays, that things are busy, and that in order for you to run your business more smoothly and get to as many customers as possible, you need your customers to leave a detailed message, and you need your voicemail greeting to express that it’s the holiday season and things will be slower. Remaining transparent by acknowledging it’s the busiest time of the year allows customers to anticipate a wait. This helps improve the customer experience and make them feel more welcome.
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Glad you liked it Robert! I know everyone is used to Stacey writing everything on the site, so folks probably didn’t even notice the byline. 😉 I’m going to be contributing more content here going forward, so stay tuned!
For monitoring the online status of the Raspberry Pi, I turned to Uptime Robot, which offers both free and paid plans. Since we’re not an enterprise, the free plan is fine for our needs: Every five minutes, It pings the URL of the webserver on our Raspberry Pi. If there’s a problem, Uptime Robot sends me an email to research the issue.
Reassuring the caller that they contacted the correct number or reached the person they intended helps reduce the number of hang-ups and wasted messages you’ll receive. Here are a few notes on how to leave the best greeting possible, along with some voicemail message examples you can use in your own company!
A standard recording includes up to 75 words and is up to 30 seconds in length. It includes a WAV File that can be uploaded onto most PBX systems and for use with inbound numbers. For a tailor made recording including on-hold promotional messages with background music please call 1300 00 1300 or CLICK HERE.
Almost none. MyOfficePBX is very simple to use. We offer administrative tutorials for setting up your account.
But what makes it so useful is the ability to let you attach a voicemail to an email and send it. So, just if you are after an app that can let you communicate through voicemails faster, it should be worth giving a try. Do note that you will need to upgrade to the premium version ($1.99) if you want to unlock all the features.
Sound upbeat in your message. When recording, be sure to say your message with a smile on your face. It’s obvious when people aren’t happy in their message. Since your work revolves around keeping happy customers, do your part by keeping a happy-sounding voicemail message.
Find out WHY a professional voicemail greeting is so important: Why You Must Have a Professional Voicemail Greeting. Hello, thanks for calling (name), I’m unable to answer your call at the moment. Please leave a message and I’ll return your call as soon as possible. Thank you.
12. “Hello, you’ve reached the Customer Support department at [company name]. We are unable to take your call at the moment. We know your time is valuable so instead of placing you on hold, let us call you back! Please leave your name, phone number, the reason for your call, and two different times that are convenient for you to receive a call back from us. Thank you!” Get a better idea of your caller’s schedule by asking them for a few different times you can call back. Their time is important, too!
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Length – if your callers typically wait 2 minutes at a time, then at least 2 minutes of programming should be the goal. The idea is to ensure the callers don’t hear repeated messages every time they call. A typical on-hold message is 4-8 minutes in length.
1 Leave your personal name or business name 2 Say you’re sorry you missed the call 3 Ask them to leave their contact information and message 4 Thank them for their call
7. Identify Yourself And Your Business. When you call someone for the first time, unless you know their voice, you really have no way of making sure you actually called the right number.
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“Hello, you have reached Megan N. Turner. I’m sorry that I can’t get to the phone at the moment. If you would please leave your name, best way to reach you, and your message after the tone, I will get back to you as soon as possible. Feel free to also shoot me an email at [email protected]. I look forward to speaking with you. Thank you and have a wonderful day!”