In certain situations, it’s a good idea to let a call go to voicemail. If you’re in a loud area, unable to spend 10-15 minutes talking, or are otherwise distracted, don’t answer. Recruiters who cold-call candidates will understand that you’re simply unavailable – but make sure to return calls in a timely manner. If possible, call back during regular business hours.
A professional voicemail greeting can be the difference between a caller proceeding on to deliver their message or simply hanging up. Ensure you take the time to craft the right voicemail greeting for your business.
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For a downloadable Quick Reference Guide to the voicemail phone menu, click here.
26. Hello, you’ve reached [your name]. I’m either on another call, on a top secret mission to Mars, or I’ve just stepped away from my desk for the day. Leave a message after the tone and I’ll call you back tomorrow or in about seven months.
Voicemail Transcription: If enabled, a voicemail to text transcription will be sent to your email. You should select the language that the callers are likely to use when they leave voicemail messages. This feature has a cost of $0.05 per minute of transcribed message.
If you are an avid user of all Google products, you shouldn’t miss this voicemail app. Google Voice was formerly known as Grand Central and when Google acquired the company, it transformed into Google Voice. Technically, this app has been in the industry much longer than other competitors. Today, this app is available for iPhone and Android.
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Do you have a landline at work? Make sure that all your phones, personal and business, have good clear, professional English voicemail greetings.
Many people get nervous when recording a voice message. Add to that the pressure you might feel trying to create a professional greeting for your company’s phone number! Here are a few tips on planning and recording a voicemail greeting for your business, followed by the Phone.com tools that make it much easier to make classy greetings.
A secretary in a doctor’s office creates a voicemail greeting that says, “If you have a scheduled meeting with us, we could use copies of all your medical documents from last year, so come prepared.” Using the word “could” gives patients the impression that they don’t necessarily “need” last year’s documents. See the difference between “could” and “need”? Your word choice can impact a future meeting significantly. If you want a customer to perform a specific action, you need to pay close attention to how you express your calls-to-action.
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A lot of care and consideration should be given to who will be providing the voiceover for a business’ audio recordings before the selection is made.
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1. Hi this is [you name], I’m either away from my desk or on the phone, please leave your name and number along with a short message and I’ll be sure to get back to you.
“Hi, this is George at Company Name. I am travelling today but will be checking voicemail regularly. I will be able to return calls between 5-7p.m., eastern standard time. If you need immediate assistance, please press zero to be transferred to the office manager. I can also be reached at [email protected], and will be responding throughout the day. Thanks for calling!”
Please leave your contact info, full name, and other details and I’ll call you back once I’m back in the [city/country/area]. Ciao for now!”
My Visual Voicemail is a free app that can be used since its first launch without changing your voicemail number. Simply add the widget to your home screen by long-pressing the space on free space and choose My Visual Voicemail. Now you can get easier access to voicemails. Navigate to unread messages and you will never miss important messages anymore.