Once you thank your customers for calling, state your name and the department. Make sure to speak clearly so the caller knows they called the right place and can understand what is being said. Don’t rush through in case the caller wants to write the information down.
YouMail is a top-rated visual voicemail app to handle your phone calls. But it goes beyond a mere voicemail app as it offers other features including robocall blocker and spam call blocker. If spam calls or robocalls make you frustrated, YouMail can be the best app to download. This app is available on Play Store and can be downloaded for free,
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Website: https://www.monarchbroadcast.com/blog/sending-recorded-phone-messages-10-things-you-should-know/
Professional Pre-recorded Greetings. Boosting the professionalism of your PBX business phone system is easy when you have professional, pre-recorded greetings. Upload these audio files with a single click and start using them in your business PBX system.
We’re keeping it simple with this one. Just a few basic elements to help you get started. As long as you know who your audience is, the message you wish to convey, and the information you need from the caller, the rest should fall into place quite nicely. Let’s face it, a voicemail greeting for a lumber company will probably be different than that of a psychologist’s office. One greeting is aimed at securing potential customers, and the other is geared towards appointments, more or less. Once you are certain who your caller is, the better your voicemail. Center on your audience, first and foremost. Knowing what to relate ensures that your caller will leave the right message. For instance, if you’re a retail store, you would include your hours of operations, and perhaps any specials that you’re running. If you are a therapist’s office, then you’d need to include an alternate number in case a patient is having an issue and requires immediate help. Again, this will vary depending on the business. Here, a therapist would definitely request the caller leave their contact information. However, a retail store chain might not request that. There are also complex voicemail systems such as those used by mobile phone services, which ask you to press a certain number on your phone, where you are asked to leave your account information. Again, as you can see, it all boils down to the demographics of your callers, and what you need from them to conduct the best business possible. Depending on the situation, your caller might be in a good mood or not. In either case, they’ll probably be eagerly awaiting your call. So, it stands to reason that you only promise them a call back if you can deliver. In other words, if you’re a small shop and you’ve decided to close due to a much-needed sabbatical, then don’t leave a voicemail greeting where you promise them to call right back. However, if you have an active customer service staff, then you can promise to return their call within the same day.
“Hi! You have reached [your business]. All of our staff are currently busy helping other callers. We understand how valuable your time is, and rather than keeping you on hold, we will make sure to call you back.Be sure to leave us a detailed message with your name and number. We will return your call within two business hours. Thanks!”
The best part about this visual voicemail app is that it can send you voicemail alerts even when your phone is off or out of network coverage. This works well in tandem with the PhoneFusion ONE
Website: https://talkroute.com/12-fun-professional-business-voicemail-greetings/
Go under the navigation bar on [Reseller] then click on [Manage Rates & Packages]
Please leave your detailed message, name, and number and I will call you back as soon as I can. How to Answer the Business Phone. In most cases, the phone serves as your main point of contact with other people, and how you answer the phone says a lot about your business. Answering the phone in a professional manner leaves a good impression.
Hello, you have reached the law firm of X. At this moment, I’m busy attending the case of another client, but I will definitely get back to you the moment I am free. Please, leave your details, including your name, address, situation, and your contact number. For something absolutely urgent, call me on y number.
20. “Hello! Thanks for reaching out to [company]. We’re closed today for the holiday, and will reopen tomorrow, [date]. If you leave your name, number, and a brief message, we’ll give you a call when we’re back in the office. Thanks again, and have a great [day, week].”
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Website: https://www.att.com/support/smallbusiness/article/smb-digital-phone/KM1195027/
5. Pre-Recorded Voicemail Drop Software. Leave Me Your Name, Number, And Reason For Call After The Beep. Call Me On Your New Number And I Will Try To Take Your Call.