After helping tens of thousands of companies set up voicemail systems, we’ve learned that there is no set of rules defining what makes a great business voicemail, but there are definitely some key points that you should aim to hit. Before you hit the record button for your voicemail message, take some of these tips into account:
When someone calls your business number, the computer or special phone rings. You can have voicemail, multiple lines, etc. And best of all-- you can usually set it to forward the call to your cell phone when you are away from the office, thus preventing the need to ever give out your personal cellphone number.
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Written by Aja Frost @ajavuu
I HAVE THOUSANDS OF NUMBERS TO CALL... WILL SLYDIAL WORK FOR ME? Sure, but we have a better solution. We offer a service called slybroadcast. Slybroadcast uses the same patented direct to voicemail technology with a few additional features including a customizable caller ID, campaign scheduling and an easy to use web interface so you can send campaigns from your computer.
13Please repeat the captcha below [utter captcha] to confirm you are not a robot before being allowed to leave a message at [your name]’s voicemail. This is a great copy of the internet’s way of cracking down on spam and robots. Callers will be left repeating the captcha unknowingly. If you are looking for ransom, I can tell you I don’t have money, but what I do have are a very particular set of skills. Skills I have acquired over a very long career. Skills that make me a nightmare for people like you. If you leave me a voicemail, then that’ll be the end of it. I will not look for you, I will not pursue you, but if you don’t, I will look for you, I will find you and I will call you. This is a classic line from the movie Taken (without the violence). Your callers will always get startled at the threat initially but will surely leave them in jitters as they drop a message in your voicemail. This is a classic trick and one that is both funny and frustrating. Watching people continue to speak as if you’re there is funny. Make sure they know when to leave a message though. You may also like 10 Great Templates: How to Say Thank You for Your Order to Customers
AT&T Voicemail Viewer offers a more simplistic approach the way you deal with your voicemails. It lists your messages letting you select the order in which you listen to them. Voicemail-to-text comes with voicemail viewer for a residential account.
Many callers will be respectful of your wishes and follow your directives. This is extremely vital for reducing your voicemail volume.
As a bonus, here is an example of our own holiday voicemail greeting here at OpenPhone:
Voicemails don’t necessarily have to be monotonous or extremely jazzy or funky. What you should be looking for is a balance between the two. Whenever you call someone and their voicemail greeting is playing, it tells you a lot about who they are, as a person. Which is why, you’ve got to put a little bit of “you” when it comes to voicemail. And the best part about all of this is, since you couldn’t come to the phone, at least the callers are having a good time listening to the message.
Practice makes perfect. Again, another obvious one, but it has to be stressed. If you want your voicemail greetings to come off as genuine, you have to practice. If you simply throw together a greeting that sounds and feels rushed, your customers aren’t going to let you get away with it. You will come off as if you don’t really care, and that won’t convince anyone you’re prioritizing the customer experience.
3. Ask for detailed messages. Another time-saving technique is to encourage callers to be as specific as possible when they leave their messages. You can also ask them to let you know about the best time for a callback. Examples of Professional Voicemail Greetings. Below are some examples of professional voicemail greetings: Thank you for calling!
Creating a professional-sounding voice recording for your phone system can be a more difficult process than one initially might assume.
We have carefully chosen words for this English Voicemail Greeting Script that are easy for non-native English speakers to pronounce.
“Hello caller. Your mission, should you choose to accept it, is to leave your name, number and a brief message after you hear the beep. This tape will self-destruct in two seconds. Good luck, caller.”
19. “Thank you for calling [company]. We’re closed for [holiday] from [date] until [date]. Please leave your message and we’ll get back to you as soon as possible. Have a happy holiday!”
One thing to remember is that it’s not all about you. Yes, you need to recognize what makes your life easier, but you need to make sure you know what makes your customers’ lives more difficult in order for you to determine what kind of actionable voicemail greeting you need them to hear. This, of course, will make your life easier too.
A professional voicemail greeting is a vital component of your communication strategy. It can increase engagement with your clients, create rapport and leave a good first impression when you're currently not available to pick up the phone.