Calls diverted to the voicemail box of a department that doesn’t have active reception staff.
In previous blogs, I’ve mentioned the importance of making a good first impression on a potential client. Most of the time, the first contact will be over the telephone. Since we are often in session, it is very likely that the first time a client hears our voice is on our voicemail greeting. This is why a professional greeting is so important. Identify yourself because you need to reassure the client that they have called the correct number. Clients will be a lot less likely to leave a message if they wonder who will get it. Use a warm friendly voice to say something like, “You have reached xxxx, licensed mental health counselor.” Tell clients what to do if they are in crisis. Although it seems obvious to us, clients may not realize that it could be several hours until we can return their call. I suggest something like, “If you require immediate assistance, please dial 911 or go to your nearest emergency room.” Ask for what information you need. Yes, the obvious name and number, but if it would be helpful to get their insurance information, ask for that, too. Give clients an idea about when you’ll return their call. Common business practice is within 24 business hours. Any extra messages or information you’d like clients to know. For example, if you are no longer accepting a particular insurance plan, the end of your voicemail greeting is a great place to convey that information.
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Thank you for calling [LinkedPhone – Where Freedom Rings!]. You’ve reached us outside of business hours. Please select from one of the following options: [for business hours press 1; to leave a message press 2; if this is an emergency, press 0 to be directed to our 24-hour customer success team.] We are grateful for your call and we look forward to speaking with you soon!
Even though this message is merely a good impression of Mr. Nicholson’s voice, we think your friends and family will still get a kick out of it. Click here to download this outgoing greeting for your voicemail.
A professional and personable voicemail greeting is beneficial for several reasons. Read ahead to find out what these are.
We all loved watching Columbo don his beige trench coat (cigar in hand) as he solved each crime on the hit series. Always an underestimated detective, Columbo had a way of unassumingly asking questions or inserting his “one more question” lines to the villain.
1. If you are a burglar, then we’re probably at home cleaning our weapons right now and can’t come to the phone. Otherwise, we probably aren’t home and it’s safe to leave us a message.
Callers don’t have the luxury of seeing the script laid out in front of them while they’re listening to the various menu options. With this in mind, it’s important to use language that’s easy for callers to comprehend the first time they hear it.
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YouMail offers the highest quality of voicemail transcription both to text and to email. Even when you are away from the phone, you can easily check voicemail through email. If you are looking for a voicemail app for professional use, YouMail could be the one. Thanks to the conference call feature that lets you host conference calls without a passcode.
To create the best recordings takes the right equipment and the best talents for voiceovers. Thankfully, there are professional voice recording providers who can supply the tech and the talent to create high-quality voiceover for professional voicemail greetings and more with ease. Learn more about creating professional voice recordings today! Topics: Voicemail Messages subscribe to email updates Keep up to date on the latest phone system and voice recording trends, tips and ideas by getting new blog posts delivered to your email inbox for FREE!
4. Engage Your Callers. It may not seem like it, but a business voicemail isn’t that different from a regular business conversation. If you create a dialogue between your callers and yourself, you’re gonna have much more engaged, upbeat, and satisfied callers.
Ophthalmologist Phone Greeting. Ensure the greeting is recorded not in a hurried manner so that the callers can understand each word without issues. A strong internet connection is a prerequisite and the pre-configured phones can be used – both for calling /receiving calls and for automated custom greetings…
18. “Happy holidays! [I’m, the team at X company is] away until [date], however, we’ll make sure to call you back straight away when we return. If your request is urgent, email [emergency contact] at [email address]. Thanks, and have a wonderful [day, week].”
12. "Hi, you've reached [company]. We're available by phone from [hour] to [hour] [time zone] Monday through Friday [optional: and from hour to hour on the weekends]. You can also contact us by going to our website, [URL], and live-chatting or emailing us. If you'd like us to call you back, please leave your name and number after the tone."
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11. "Hi, you've reached [company]. Unfortunately, we're currently unavailable. But we want to talk to you — so please leave your name and number, as well as your reason for calling, and someone will call back ASAP."