2. Hi, you’ve reached [your name]’s voicemail box. I can’t come to the phone right now, but if you leave your contact information I’ll get back to you within 24 hours.
Thank you for calling BusinessCo. Unfortunately you have called us outside business hours. For more information on our products and services please visit our website at businessco.com.au. Alternatively, please leave your name, phone number and a message and we’ll return your call on our next business day. Thank you.
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Be unique in your voicemail greetings, add a human touch when creating the message.
2. What to Say in a Voicemail Message. When unable to answer the phone, a voicemail message can be important. Below are examples of what to say in a voicemail message.
A Professional Greeting Can Make a Big Impact. Increase Customer Satisfaction. Leave a good impression on both your prospects and existing customers. First-time callers may be in the process of deciding whether or not to do business with you, while existing customers may be looking to solve an issue. Create a pleasant, yet brief recorded
One of the rules you should remember is to speak a bit slowly and clearly so that your callers are able to understand more easily what is being said.
7. A Classic Hepburn Answering Greeting for Voicemails. Katharine Hepburn’s iconic and feisty voice goes down in history and can add a bit of moxie to your voicemail greeting.
If the you haven't changed your personal greeting, a default system greeting will be played for callers. For example, "Please leave a message for John Smith. After the tone, please record your message. When you finish recording hang-up or press the pound key for more options."
Did you know? In a short documentary, 200 Cadillacs, the various gift recipients of Elvis Presley were interviewed about the King’s generosity. While the exact number of cars is unknown, some report as many as 200 (more or less) Cadillac’s were gifted by Mr. Presley to friends, loved ones, fans and strangers alike.
If you’re not going to apologize or sound regretful about it, chances are you will lose on potential prospects. Mean it to your prospects how you are really sorry you can’t assist them at the moment.
Keep the Voicemail Message Informative and Concise. Make it easy for customers to leave a message, as you don’t want to risk them hanging up due to an overly long or complicated greeting. Your business voicemail message should not be longer than 20-30 seconds long, and the shorter, the better.
A sizzle line is a pre-recorded message that is played when individuals dial a certain telephone number. On a broader scale, these designated lines or extensions are versatile tools that can answer questions, provide instructions or even market your business without any additional time or resources from you.
A Professional Greeting Can Make a Big Impact. Increase Customer Satisfaction. Leave a good impression on both your prospects and existing customers. First-time callers may be in the process of deciding whether or not to do business with you, while existing customers may be looking to solve an issue. Create a pleasant, yet brief recorded
Generally, people that call and leave messages are more likely to be ideal customers of your business. Your voicemail message is often not much more than a formality to the person calling. Your message is a period of time that they are forced to wait through in order to do what they called to do in the first place — relay information to you.
The most engaging messages are slightly unique in nature. They combine a mix of clever scripting and music. Slight humour is often used to promote a product or service and is usually quite effective. It's also very important to choose both the written and spoken tone that appeals to the characteristics of your audience. If your target market is the younger generation, a script that includes slang words and is quite laid back would be an excellent choice. If your target market is primarily business professionals, then a more articulate choice of words would be more suitable.
Looking for more information about delivering a professional voicemail message? Click here to download our free guide, "Top Tips for Professional Voicemail Greetings" Tags: resources, tips, greetings Recent Blogs Taking Your Presentations To The Next Level With Audio and Voice April 01, 2019 Tools to Support Message on Hold Production October 12, 2018 tips (186) resources (163) message on hold (154) marketing (118) customer experience (101)
Expanding on the simple approach above, let the caller know who they've reached. This will not only eliminate people leaving voicemails by mistake, but it will reassure the caller that they have called the number they intended.