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After you have stated in your business voicemail greetings what you want the clients and customers should do when leaving a message, it is important to remember that you keep your voicemail messages short and concise. Use smaller and simplified words rather than business jargon your customers will not understand.
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As a matter of fact, some reports that have explored the decline of voicemail say the service is really only used by two types of people anymore: older parents and business people. But that still doesn’t lessen the annoyance of the receiver when they have to listen to the voicemail from mom and pop or the used car sales guy.
To whom it may concern. You’ve tried to reach Wilbur and Ed. We aren’t here at the moment, but if you want, you can leave your contact information at the tone and one of the brood will get to you shortly. Take care, thanks for the call.
Your voicemail is set up with a default greeting, but you can record a personal greeting any time you want.
4 hours ago Good Voicemail Scripts Get Prospecting Calls Returned. If there ever was a time when you needed scripts its with prospecting voicemail. Good voicemail scripts will get more of your prospecting calls returned. I don’t know about you, but it shocks me when I listen to a voicemail messages that sales reps, prospects and even clients leave for me.
If your business is off for a holiday, it's a common courtesy to update your voicemail to acknowledge the closure. Mention the closure in the beginning of the message, convey when your business is reopening, and don't forget to wish the callers a happy holiday if the occasion calls for it. If you're away from your office, check your voicemail remotely to keep up with incoming messages if necessary. Or get voicemail to email capabilities set up on your phone system. Thank you for calling Merlow Plumbing. We are closed for Christmas from December 24th, 2015, until January 2nd, 2016. Our normal business hours are Monday through Thursday, 8 am - 6 pm. Please leave your message after the tone. Have a happy holiday, and we look forward to seeing you in the New Year. 5. Emergency Situation Voicemail Greeting
If you don’t know what to say in your voicemail, here’s a few pointers to get you started: Make sure that you’re not yelling into the phone and the message is recorded in a somewhat quiet area. If the message is for work, try to keep it professional and avoid mistakes, if possible. If you’re working in retail, apologize for not picking up and note that you will call them back. Regardless of your occupation, try to keep the message short. It shouldn’t be longer than 25 seconds. If the voicemail is personal, feel free to leave a silly, short message that lets the caller know it’s you.
Hi! John’s answering machine is broken. This is his refrigerator. Please speak very slowly, and I’ll stick your message to myself with one of these magnets.
Do they want to sit through an IVR menu that may or may not direct them to the right person? Do they know you’re a one-man/woman team and there’s no reason to sit through a menu? Skip the menu entirely and let them leave a message as quickly as possible. There’s no reason to add any additional steps or make your customers go through leaps and hurdles to leave a simple voicemail. When you identify what your customers’ pain points are, you make it much easier to determine what you want them to do to save everyone from the unnecessary stress.
If anything big changes- address, phone, etc.- make sure you correct your voicemail early on. Keep It Short; We know, we know. We just gave you all this information and we’re now telling you to ‘keep it short‘. But, a professional voicemail greeting (or any for that matter) shouldn’t go beyond 20-25 seconds.
Your carrier offers few options, if at all. But with YouMail, you can choose from three different types of voicemail greetings: Smart Greetings, Personal Greetings, and Pre-Recorded Greetings from the free YouMail Greetings Catalog.You can switch between multiple greetings in an instant or assign different greetings to different callers.
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@umbra21 - It's not jokes that annoys me so much as someone who leaves a message ten minutes long, particularly when you have to wait out the whole thing before you can leave your voicemail.