Welcome to (company name), (short brand wording). If you know your party's extension, you may dial it now. Please listen carefully as our menu options have recently changed.
While this voicemail app may be relatively new as compared to some of its noted rivals, it can prove to be quite helpful. It features a pretty light interface that makes navigation a breeze. As for the voicemail recording, it’s quite straightforward.

If you want them to leave a voicemail, tell them right from the beginning, “Please leave your name, reason your calling, and the best way to contact you.” If you want them to call you back during normal business hours, tell them, “Please call back during normal business hours.” If you want them to call back prepared for a lengthy conversation, you can say something like, “Please refer to our website’s FAQ page,” and then provide the URL. Self-service should never be underestimated.
One way to identify your pain points can be as simple as meeting with your team to discuss what makes their day — and the customer’s day — harder. By anticipating what your customers are struggling to find on their own, you can potentially solve their problems before they leave a voicemail or, at the very least, point them in the right direction. This will help ease your own pain by making the experience easier for the client to navigate, leading to a more organized process.