These values are provided through the Carrier Config API. This functionality, launched in Android 6.0, allows an application to dynamically provide telephony-related configuration to the various platform components that need it. In particular the following keys must have values defined: KEY_VVM_DESTINATION_NUMBER_STRING KEY_VVM_PORT_NUMBER_INT KEY_VVM_TYPE_STRING KEY_CARRIER_VVM_PACKAGE_NAME_STRING KEY_VVM_PREFETCH_BOOLEAN KEY_VVM_CELLULAR_DATA_REQUIRED_BOOLEAN
While this information can be tucked behind a phone menu option, it's best to state it upfront in your after hours recording. This way, callers can decide whether to call back at a better time, or leave a voicemail message.
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Now that you are aware of the tips to create an efficient voicemail message, the next steps would be to understand from the examples below how you can get started.
Types of voicemail greetings for inbound calls include: Individual: This type of greeting is for personal calls from customers, prospects, or co-workers. General company: These messages are for general calls that may go to company voicemail.
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After you have stated in your business voicemail greetings what you want the clients and customers should do when leaving a message, it is important to remember that you keep your voicemail messages short and concise. Use smaller and simplified words rather than business jargon your customers will not understand.
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You don’t have to spell out every single thing that you think they might want to know. Have some faith that your callers will be able to figure things out on their own. Be natural but informative.
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With all of these things to think about for a short 20-second voicemail, you might be feeling a little bit overwhelmed. We promise it’s actually is much simpler than it sounds.
“Hi. You have reached (name of the business). We are closed currently. Our hours of operation are (time) (days). Please leave your message with your name and contact number and we’ll return your call as soon as we open. You can leave your message after the tone or press the (number key) for any other options. Thanks for calling (name of the business).”
One way to avoid this is by writing a script. When you’re writing a script for your business voicemail greeting, make sure to look over it to see if there’s any slang or business jargon that could mean two different things depending on your point of view. If there’s any potential for confusion, revise the script and simplify the language. You can always ask a friend you don’t work with to see if your message is clear as well.
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The Carrier must provide a visual voicemail server implementing the OMTP VVM specifications. The current implementation of the AOSP VVM client supports the core features (read/delete voicemails, download/sync/listen) but the additional TUI features (password change, voicemail greeting, languages) are not implemented. At this time, we only support OMTP version 1.1 and do not use encryption for IMAP authentication.
Say Caller ID: If set to YES, when checking your messages you will hear the Caller ID of the message sender.
An excellent business voicemail greeting conveys your level of professionalism and competence while also providing your callers with a glimpse into your company’s culture and level of care. As minor as it may seem, your voicemail greeting can instill confidence and trust in your callers or it can be a cause for concern.