Always keep in mind the people who will be listening to your professional voicemail greetings. What type of tone and information resonates with them?
An internal voicemail greeting is used to greet people who call you from within your own company, such as from another extension within your company and its internal phone system.
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Tip: If you’re not sure how to leave a good voicemail, check out the most effective voicemail script ever and how to end a voicemail that keeps the sales conversation open.
Many businesses try to save money by selecting an amateur voice actor from inside the company to provide a recording. The trouble with this is that: The “actor” is typically an amateur with no voiceover experience. The company doesn’t have personnel with directing voiceover. The “actor’s” goal is to finish quickly and get back to work, not make the best-quality recording.
The voicemail greeting is an important element of your business’ phone system because it is often the first impression of your business that customers will have. Creating a really good voicemail greeting is a unique opportunity that you can use to impress customers by putting your best face on, while increasing the chances that you’ll retain their business in those times …
The last few years have seen a huge rise in the use of automated voicemails and auto-attendant greetings. This has been especially true for the business sector, where professionals should record friendly and polite voicemails to greet their customer callers.
Businesses should have two main types of greetings to create an excellent call experience. The first one is what we call a “welcome greeting” – this greeting welcomes callers to your business. Typically, a welcome greeting will present a menu of call options like hours, location, or customer service. For more details on how to create a welcome greeting for your general business number, read this article.
Be unique in your voicemail greetings, add a human touch when creating the message.
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That's why I would definitely resist any temptation to leave any kind of joke message, even if it seems very clever, suitable or relatively benign. People might love it the first time they hear it. The eighth time is definitely going to annoy them. Fa5t3r December 4, 2013
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5. Business Answering Service Messages. These business answering messages can be edited to fit any type of business. It is important to anticipate what your callers may want to know even if the callers are not able to get anyone on the phone.
Don’t include the date unless it’s completely necessary. 16 of the messages I heard last month had the wrong date—one of the messages had a date over 2 months old!
Attachment Format: You can select between WAV49, recommended because of its smaller size and easiness to handle; WAV which is uncompressed, causing a bigger file size; and mp3 which offers great compatibility and is very small.
You have reached (Your Name) at (Your Business). I’m sorry that I wasn’t able to get to the phone. If you leave your name and number, I’ll return your call within one business day.
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On this page, we’ve provided some script samples and templates of voicemail greetings and auto attendant messages you can use for your business phone, VOIP service, PBX/PABX system as well as cell/mobile/smart phone greetings. If you need help writing your phone scripts and greetings or want to have your phone recordings professionally recorded by a professional voice talent, contact Macryn