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In a concise fashion, you should relate the hours your business functions, and note any potential conflicts such as holidays or business closures. Use an auto attendant if you have more than one menu option for the customer, such as a voicemail box and an emergency support line.
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5. Voicemail Greetings For Vacation. As mentioned above, alerting callers that they won’t be getting an immediate call back is of upmost importance for an entity’s reputation and a caller’s satisfaction.
In the case that your business is closed due to an emergency, it's only worth it to go into detail if the problem is affecting everyone in the area. Otherwise, stick to your Company Wide Voicemail Greeting, but remove the stated hours and tell callers that you're currently closed. Thank you for calling Cutlass Technology. Our store is currently closed. Please leave your name and phone number so that someone from our team can follow up with you. For more information, please visit www.cutlasstechnology.com
Please note: Users will have a voicemail box automatically associated to them. There is no need to create a voicemail box for an existing user. Please note: Voicemail Box numbers are not extension numbers. Manually created Voicemail Boxes can share a Voicemail Number when used with Groups.
-Hello, caller. Your mission, should you choose to accept it, is to leave your name, number, and a short message after the tone. This message will self destruct. BOOM! (not followed by a beep)
Hello, you are talking to a machine. I am capable of receiving messages. My owners do not need siding, windows, or a hot tub, and their carpets are clean. They give to charity at the office and don't need their picture taken. If you're still with me, leave your name and home phone number and they will get back to you.
3. Using Prerecorded Messages. Leave Me A Message And Wait By Your Phone Till I Can Call You Back. Hi There! Your Name Is Not Here At The Moment. How Can Someone Keep A Dork In Suspense?
It offers FREE voice mail greetings for the different people that call your cell phone. It's called youmail. This youmail service can replace your cellular voicemail with a supposedly better voice mail system that includes a set of cool and different features such as different personalized greetings for each caller, online and phonebased
Having a dedicated emergency contact will help make sure anything important that comes up is taken care of. Another option is directing callers to a separate answering service.
Remember, your message is a reflection of you. Keep it short, professional and ALWAYS return messages.
Interesting Read : Interactive Voice Response: What Is It And How Is It Beneficial?
Don’t include the date unless it’s completely necessary. 16 of the messages I heard last month had the wrong date—one of the messages had a date over 2 months old!
Image credit to Far Reach Inc. http://www.farreachinc.com/blog/far-reach/2015/01/08/ho-ho-oh-how-to-create-unforgettable-corporate-holiday-greetings
Most callers expect their call to be answered. Once they realize that your office is currently closed, the most important piece of information they probably want to know is your standard business hours.
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13. "Hello, you've reached [company]. If you're looking for information on [X], please check out our [Facebook page, company website, etc.] If you want to know more about [Y], take a look at [Z page on our site, our YouTube channel, etc.] Still have more questions, or just want to chat with our team? Leave your name and number, and we'll return your call straight away."