8. Let Your Callers Know What To Tell You. This tip is more for you than your callers. It’s particularly helpful if you need more information than the standard name and phone number.
Recognize Their Need. When someone calls your business, the voicemail should give them a sense of validation. This means that your voicemail should extend gratitude for their interest in your business, or an apology for not being there to answer your call. These two simple courtesies can go a long way in the creation or establishment of client/business trust. Make it Informative for the Caller. Your voicemail must include all the information the customer will need for your particular business. For instance, if you’re a brick and mortar establishment, it’s wise to include your store hours. It’s also a good idea to leave them an alternate way to contact you, especially if it’s after hours. After all, you don’t want to miss just one potential customer. Here are some suggestions for elements to include in your voicemail: Business name Hours (if brick and mortar) Alternate method of contact, such as email Your name
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25.Thank you for calling [X company Company name]. Our representatives are currently unable to take your call as they are helping clients achieve [X goal]. We don’t want to take up your valuable time, so please leave us your name, phone number and message after the beep and one of our representatives will personally assist you within the next 24 hours. Have a wonderful day.
When the Voicemail section expands, click the Voicemail Greetings link, at the bottom of the section Fig. 3 Click to view ; When the Voicemail Greetings window opens, you can set your Busy and/or No-Answer greetings to the default System greeting or a pre-recorded personal greeting. For Busy Greeting, make sure Personal Greeting is selected
Expand your message with 'We're sorry we couldn't take your call this time.' The inclusion of 'this time' or 'on this occasion' suggests that the voicemail is the exception rather than the rule.
Company-level calls are usually directed to your general business number. There are occasions when everyone in the office is tied up and unable to pick up calls. It’s important to gather information about the reason for the call so that the right person or team can call them back. These greetings ensure that customers do not feel neglected while also providing assurance that their call will be attended to as soon as possible.
https://www.indeed.com/career-advice/career-development/professional-voicemail-greeting
Website: https://www.garamgroup.com/tips-after-hours-business-voicemail-auto-attendant-greetings/
Editor’s Note: The article is part of the blog series Grow Your Business brought to you by the marketing team at UniTel Voice, the virtual phone system priced and designed for startups and small business owners.
It is important that you monitor your performance indicators for you to check if the slightest of changes can bring a difference to how many voicemails are received.
While this voicemail app may be relatively new as compared to some of its noted rivals, it can prove to be quite helpful. It features a pretty light interface that makes navigation a breeze. As for the voicemail recording, it’s quite straightforward.
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15. Hello, you’ve called [X Business Name]. We are currently closed. Our opening hours are [State opening hours]. Please visit our company website at [company website URL], or email us at [X email address]. If you’d like a callback, please leave your name and phone number, and our team will get in touch with you within 24 hours.
5. Hello. I’m home right now but cannot find the phone. Please leave a message and I will call you up as soon as I find it.
There you have it, a basic introduction into how to write the best voicemail greetings. As you have seen, they’re not as easy as you’d think, but once you get comfortable with the type of information required by each, writing and recording your own should be a piece of cake. If you’ve tried to write one yourself and still don’t ‘feel you’ve captured the right essence, then please look at one of our voicemails greeting templates. When it comes to recording it, remember to rehearse your script and speak clearly. If you don’t care for your own voice, then have someone else record it, or hire a professional voice actor. Remember, there are also free audio editing software programs like Audacity, where you can manipulate your recording until you get exactly what you want.
22. Hello, this is [your name]. I’m currently away from my phone. I return calls on Tuesday and Friday at 10 a.m. Please leave a detailed message including your name and a callback number and I’ll get back to you as soon as I can.
Here’s a fun fact: Millennials are not lazy — especially when it comes to embracing the entrepreneurial spirit of America. They are the largest group of people in the workforce, and they find it essential for businesses to offer them a personalized experience. If you’re trying to target younger customers, your voicemail greetings need to reflect your desire to work with them.