Professional Phone Greetings, Voicemail & On-Hold Voice Overs When a customer calls your place of business, they generally expect to be placed on hold at some point. Rather than play annoying music, why not use this captive audience to promote your business with a professional voice over.
A real estate agent plays an important role in handling various real estate issues, finalizing deals with clients and the real estate developer etc. Direct dealing with people is the main thing in this profession.
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Before any business can create clear, easy to hear (and understand) recorded audio messages, they need the right recording equipment. Many businesses try to get by with using audio recorded on a standard recording device.
One thing to remember is that it’s not all about you. Yes, you need to recognize what makes your life easier, but you need to make sure you know what makes your customers’ lives more difficult in order for you to determine what kind of actionable voicemail greeting you need them to hear. This, of course, will make your life easier too.
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“Hello, you’ve reached [X company]. We can’t take your call right now, but please leave your name, contact information, and reason for reaching out, and one of our team members will be in touch within 24 hours.” “Hi, you’ve reached [company]. Unfortunately, we’re currently unavailable. But we want to talk to you — so please leave your name and number, as well as your reason for calling, and someone will call back ASAP.” “Hi, you’ve reached [company]. We’re available by phone from [hour] to [hour] [time zone] Monday through Friday [optional: and from hour to hour on the weekends]. You can also contact us by going to our website, [URL], and live-chatting or emailing us. If you’d like us to call you back, please leave your name and number after the beep.” “Hello, you’ve reached [company]. If you’re looking for information on [X], please check out our [Facebook page, company website, etc.] If you want to know more about [Y], take a look at [Z page on our site, our YouTube channel, etc.] Still have more questions, or just want to hear our lovely voices? Leave your name and number, and we’ll return your call straight away.”
Whoopee, a call. I wonder who this could be? No…wait…don’t tell me…Oh yeah. Sorry, you bore me.
5 hours ago This document provides representative examples of scripts for professionally-recorded voice prompts that are specific to Insurance companies – from large, national providers to small and medium sized insurance brokers. They are meant to generate ideas for any organization that is looking to improve customer service
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– Hi, this is (name). I’m sorry I cannot take your call right now. Please leave a detailed message after the tone along with your name and telephone number. I will give you a call as soon as I return. Thank you.
You have reached [your name] at [your company]. ...You've reached [your name] at [your company]. ...Thank you for calling. ...Thank you for calling. ...Hi, you've reached [your name] at [your company]. ...Hi, thank you for calling me. ...Hey, this is [your name]. ...Hi, you've reached the voicemail of [your name] at [your company]. ...Hello. ...
Hi! I’m not here right now, I seem to have broken my tomatoes…You wouldn’t happen to have any tomato paste on you, would ya?
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All of these questions are pertinent to their call, and it’s important that you answer any that is relevant to your specific situation. Make sure not to drag on too long going through all of the info.
Always keep in mind the people who will be listening to your professional voicemail greetings. What type of tone and information resonates with them?
File formatting specs are noted in your system manual or can be ascertained from your system provider. If you can provide us with the specific make and model, our producers will be able to determine the format required.