Professionally recorded phone greetings establish your brand and build credibility with your customers and partners. Get started View a complete record of incoming and outgoing business phone calls, including the name of the caller, the number or extension dialed, and the time, date, and duration of the call, with RingCentral Call Logs.
For a medical office, call types may include billing, emergencies, appointments, cancellations, etc. 2. Determine How To Best Route Calls The best method of routing your medical office calls will depend on your office size and budget. If you have a small staff, setting up a standard voicemail greeting system may be a more practical approach. For a larger health organization with multiple departments, it makes more sense to route calls to their intended destinations by using an auto attendant. For example, “If you have a question about billing, press 1. If you’d like to schedule an appointment, press 2. If this is a medical emergency, press 0 for an operator.” If you want every caller or patient to experience a professional and compassionate call, you may consider working with a medical office answering service. You can forward calls to an answering service after business hours, on holidays, during overflow, or any other time you may need help answering calls. 3. Draft A Script

With the Holiday season right around the corner, your office’s voicemail greeting should quickly inform callers of any potential changes in hours, days or availability. Oh, and what better way to spread holiday wishes than with a personalized, updated greeting – of course, while at the same time, keeping your clients and prospects in the loop of where you’ll be and when.
Your mailbox will appear under Voicemail Accounts after it is created through your Customer Portal>>DID Numbers>>Voicemail page. In there, you can click the Delete button to delete the mailbox completely or Delete Msgs to delete all of the messages in the given mailbox.