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Instead of leading with tired old lines like 'Your call is important to us', brush up on your telephone etiquette and start your voicemail with a thank you.

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Home > Phone Systems > Corporate Voicemail Greetings - Bloopers and Best Practices Corporate Voicemail Greetings - Bloopers and Best Practices Want to make the most of your business phone system? Make sure that your greeting to callers is effective. The way any phone system greets callers is critical to the image and presentation of your business. From the initial phone greeting to all callers, through whatever phone menu your system uses - or if you have a live receptionist - through to the voicemail greeting on personal phones, every step sends a message about your company and about you. It is pretty easy to get it wrong - and not an awful lot harder to get it right. "You have reached the Sales Department. Leave a message." This might not seem so bad but think about it in terms of missed opportunities. The chances are that they know they reached the sales department. And they expect to reach a sales person. If your sales team is really so busy thay can't get to calls then at least make it personal. Have messages go to a department assistan who is named. That way a person is involved and the caller has some expectation of personal contact. Tell them good times to call and what information YOU need from them - at very least a reminder to leave their own number! Not too surprisingly, there aren't a lot of real examples floating around on the internet of bad phone systems - but here are a few real and not so real.... Any good voicemail message needs to do a few things: Say who you are very briefly to confirm that the caller reached the right number. Say that you aren't available as briefly as possible. Remind the caller to leave a contact number and identifying information. Ask them to state the issue they are calling about as simply and clearly as possible. Saying who you are is obvious - whether it is the company or a personal message on your extension. While it isn't totally obvious that you should say you aren't available, it is polite and you can include additional information without going too far. If you are going to be gone at another office for a month then you can say that and leave a forwarding number if needed using whatever vacation message function your system may have. But if you are literally just out for a moment then a standard, "I am not available," is all that is needed. Obviously you need to tailor the greeting for the situation. If you are recording a greeting for a common line that is shared then don't leave personal information as the identifier. And don't if you have legitimate concerns about identity. But in reality, most of the time it is better to include who you are. Other optional information that is nice to include is information about when they can expect a call back, email contact info as an alternative and even an answer to an overwhelmingly common query. But those are optional. It is more important to be clear and brief so that the most important information gets across. Once you have a message you like, double check by calling the number to see what the experience is like. It is easy to forget that many voicemail systems include automated instructions that can take up a lot of time BEFORE the caller even gets your greeting. if the automated information is too long, work with your phone system tech to get it changed to somethign useful and appropriate. Adjust your message if needed so you don't repeat anything they already heard. "Hi. This is Joe Smith at Acme Co. I can't take your call right now, so please leave me a detailed message after the tone. Please include your number and your name. Thank you." Brief, to the point and doesn't waste anyone's time. "Hello, this is the Acme Company. We can't take your call in person at the moment. Please leave us a detailed message including your name, phone number and the reason you are calling. We will call you back as soon as possible." "Hi, this is Joe Smith at the Acme Co. I am working in the New York office during July and August. You can reach me there on 212-555-1111 or leave a message here stating your name, number and the reason you called. I will return the call as soon as possible." Hopefully these warning examples and tips on how to do it right will help you improve the way you present yourself and your company to the world.
Obviously, I need to update it. And if you haven't changed your voicemail greeting in over a year, you're likely in the same boat. .

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Say Caller ID: If set to YES, when checking your messages you will hear the Caller ID of the message sender.
“Hi. You have reached (your name). I am sorry that I’m not able to take your call right now. Please leave your name, number and your message and I will call you at the earliest. Thanks.”

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If you like to keep things simple, opt for a basic greeting. Most voicemail options allow you to record just your name, which lets callers know they’ve reached the right person.
You can’t always get to the phone when clients, partners, investors, or colleagues call you. When this happens, a professional voicemail greeting helps you make a positive impression and tells them what to do next. There are a variety of ways to convey your message. If you’re not sure what type of message to record for your own voicemail box, here’s a definitive guide to get you started.

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An effective professional voicemail greeting should have these elements: Information: Your business voicemail should provide all the information the caller needs. At the least, the recording should include your name, the name of your company and your office hours.

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Voicemail greeting is essential in your business or personal life to let the caller know that you are not available on the phone. We all know that a voicemail greeting is a recorded message that the caller listened to when you aren’t there. The voicemail greeting should be clear and concise that engages your caller. You can see the sample voicemail greetings for business, personal, and service phones to record a perfect message. It should not be more than 25 seconds. Below we share the important elements of voicemail greeting that make it useful.

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    You may think this is boring, but it’s what works. Leave the sales talk and the promotion for when you call them back. Leaving a greeting is all well and good, but if it has no context you’re going to struggle to stop the person from giving up on you. Make sure people know that they’ve reached the right place. Hello, this is the office of X, the Y department. Please leave your name, reason for calling, and I’ll get back to you as soon as I can. By mentioning the specific department or office they’ve reached, you’re reminding them that they’ve reached the right place, and this is not some generic support department they’ve been redirected to. We talk to lots of different people every day. Make sure you remind people of who you are, and why you’re the best person to handle their call (and more importantly their valuable time). Hello, my name is X, the Senior Manager of Y, I’m sorry I’m unavailable right now, but if you leave your number I’ll return your call as soon as I can. Not only have you revealed who you are, but you’ve also given them the reassurance that their call is important to you. It leaves the right impression. The order of your words can seriously impact how your greeting is received. Research shows that we remember the first and last items on a list best, so the statements that matter most are those at the beginning and those at the end. Hello, you have reached X. I’m out of the office at the moment. Provide me with your contact details and I’ll get back to you as soon as I can. Do you see how important the order of the words is? The name comes first and the call to action is last. Most people will put all this important information in the middle of their greeting. It may not seem like a big difference, but it really matters. It can be tempting to try to fit as much information into a voicemail greeting as possible. Don’t do that. Sometimes less is more. Try to incorporate some strategic pauses into your greeting, so you can let everything sink in. Hello, this is X from Y. [Pause] I am not available to take your call right now. [Pause] If you are calling about Z, then please leave your name and number and I will get back to you as soon as you can.

    Thanks for calling (our company). The office is currently closed. Office hours are 9am to 6pm, Eastern Time. Please leave a message at the tone and we'll call you back on the next business day. Thank you.
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    From an Auto Provisioned VoIP Phone:Press the Message button on the phoneEnter your message box number followed by the # keyEnter your password/PIN followed by the # keyFrom a Cell Phone/Landline:Call into the main number (the main number should be ring to the Virtual Receptionist)Enter *97Enter your message box number followed by the # keyEnter your password/PIN followed by the # keyFrom the Admin Dashboard

    Direct to Another Form of Contact Voicemail Greeting Example. Hi there, you’ve reached [your name] at [X company]. If you need a quick response, please shoot me an email at [X email address]. Otherwise, please leave me a message with your name and phone number and I will get back to you as soon as possible. Out-of-Office Voicemail Greeting
    You can set the greeting tone as per your own choice, which would be much interesting. Sometimes we get to hear boring voicemail messages which are not inviting at all to leave behind a message. This happens more frequently in business dealings. To avoid such responses, we have presented you samples of cool voicemail greetings.

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    37. You have reached [your name] at [your company]. Thank you for calling. Please leave your name, number and a message, and I will get right back to you.

    People around us can need help at any time of the day. Many a time friends, family, boss, colleagues, relatives, and acquaintances need to inform us of something important at odd hours. Some may know when to call you and some of them won’t. In cases where you are not accessible, leaving a simple voicemail on your phone can ease their worry.
    Phone message templates and voicemail greetings are used to take and record the call when the called person is not available on the phone. The voicemail system is essential for any business to keep in touch with your customers and other essential people.

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    IF I DON'T WANT TO LISTEN TO THE IN-CALL ADVERTISING, CAN I JUST PAY TO USE SLYDIAL AD FREE? The Click2slydial feature allows you to slydial a contact or phone number from your browser. This comes in handy when using slydial with a landline. We will bridge the call between "Phone Number 1" on your account and the number you are slydialing so you can skip the access number. Yes. Slydial works from any phone - landline and mobile. If you are calling from a landline phone, dial the slydial access number 267-SLYDIAL (267-759-3425), follow the prompts, and your call will be connected to the slydial service. Yes! However, this feature is only available for users with a Premium Group slydial subscription. With this you can send one prerecorded voicemail to up to ten phone numbers at once. All campaigns are sent out via the slydial app. After a campaign is complete, visit the Group Reporting section to view your campaign results. To record a voice message, open the slydial app and click Record a Message. Name your message and tap the microphone icon to begin recording. Once you are done recording, click the stop icon then click Send. On the next page you can add up to 10 phone numbers you want to recieve your voice message. Tap Choose a contact to add a phone number that is saved in your address book. To manually enter a number, tap Enter a number and type a 10-digit number. When you have added all of the numbers you want to receive your message, click Send.

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    If, instead, your message is vague or confusing customers are likely to get frustrated and hang up instead of leaving you a message. Here are four tips to help you create an effective after-hours voicemail greeting: 1. State your business name and hours of operation upfront. The first thing your callers should hear is the name of your business

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how to set up voicemail for business

When recording, choose a quiet area, speak clearly, and use your full name (first and last).

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Before you record your business greeting, make sure to write it down first. Finalize your script and then rehearse a few times before you record the final business voicemail.

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Communication has undergone some major changes within the past century and even more so within the past few decades. The definition of the word "communication" seems to be more of a fluid term than...

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While phones and other devices are getting better all the time, there are frequently problems with audio recorded on low-quality equipment. Static pops, grainy voice quality, and background noise interference are all common with audio recorded on non-professional equipment.

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