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Many people get nervous when recording a voice message. Add to that the pressure you might feel trying to create a professional greeting for your company’s phone number! Here are a few tips on planning and recording a voicemail greeting for your business, followed by the Phone.com tools that make it much easier to make classy greetings.
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Admins may organize and listen to their own Voicemail Boxes as well as manually created Voicemail Boxes by logging in to dash.virtualpbx.com, selecting Voicemails from the dropdown menu on the upper right of the screen, and choosing the Voicemail Box.
These are just a few ideas to get the gears turning. These are simple examples, but don’t be afraid to show a little personality.
-Hey you all, thanks for calling me today. It will be super nice if you would leave me a special and kind message so I’m encouraged to call you back.
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Before using pre-recorded voicemails with your prospects, try it out yourself first by calling your own cell phone and leaving a few messages. You will get to hear exactly how it will sound to your prospects and if you notice any time gaps, you can retry and adjust your voicemails until you get it to sound great.
Practice makes perfect. Again, another obvious one, but it has to be stressed. If you want your voicemail greetings to come off as genuine, you have to practice. If you simply throw together a greeting that sounds and feels rushed, your customers aren’t going to let you get away with it. You will come off as if you don’t really care, and that won’t convince anyone you’re prioritizing the customer experience.
866-656-7429Set up messages to be emailed to you automatically; Directly from your Business Phone. Dial * 98. Enter your access code followed by pound (#). Follow the message prompts. Remote phone access when you are away from your Business Phone. Dial 1-866-656-7429. Enter your Business Phone number when prompted. Enter your access code followed by pound (#).
Should you need any further assistance with after hour patient services, please do not hesitate to contact us.
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If you have an assistant, include their name and contact information in your greeting. If you have a hard time delegating tasks, this is an excellent way to start building it into your processes.
The script is relatively similar, but the doctor is including a good reason for not being available, so patients don’t feel like they’re being ignored. He’s also left another avenue for patients to get in touch if they need some urgent help.
Tone - select the right tone for your business brand. If your target market are young millennials, then the script would most likely include some slang words, be quite laid back and the script would be recorded in an energetic tone. If you primarily service the business market, then the script would be more articulate and recorded with a more professional tone.
Take the time to listen to calls, call back if necessary, use your cell phone when you’re out of town, and take care of anything actionable listed in the messages instead of watching your mailbox fill in. This kind of attention to detail can go a long way towards building a good reputation and image for the business. Good luck!
Are you creating a voicemail greeting for your entire company or team? These business voicemail greetings will do the trick.